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OBI 11.1.1.9 Installation Error

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2800851
2800851 Rank 1 - Community Starter
edited Aug 13, 2024 6:09PM in Oracle Analytics Cloud and Server

Hi

In the configuration step I am getting this error, please advise

obi11g.jpg

Note:- log file attached below.

Thanks & Regards,

Nadir

Answers

  • Karthickrajan.K-Oracle
    Karthickrajan.K-Oracle Rank 1 - Community Starter

    Hi,

    You may consider posting your issue in BIP Thread for best answer !

    I checked your log file and found the below error message

    OSError: (0, 'Failed to execute command ([\'sh\', \'-c\', \'C:/app/bi_home/Oracle_BI1/products/financialreporting/bin/FRPrintServerUtility.cmd c:\\\\app\\\\bi_home\\\\user_projects\\\\domains\\\\bifoundation_domain C:/app/bi_home/Oracle_BI1/jdk C:/app/bi_home/Oracle_BI1\']): java.io.IOException: Cannot run program "sh": CreateProcess error=2, The system cannot find the file specified')

    Its looks like same issue which is reported in the document BIP 11.1.1.9 Installation Hangs On Windows 2012 R2 (Doc ID 2051904.1). Check whether this document helps you !

    Best Regards

    Karthickrajan K

  • Andrew Fomin.
    Andrew Fomin. Rank 6 - Analytics Lead

    You get this error because:

    1. You use Windows 8.1;

    2. Oracle uses too old Jython library which knows nothing about life after Windows 7.

    You have two possibilities:

    1. Use patch @Karthickrajan.K-Oracle mentioned.

    Please note that its use is not obvious. You install Weblogic, then patch it, then install OBIEE (software only) and then configure it.

    2. Run setup.exe in Windows 7 compatibility mode.

    Note: this is neither supported nor recommended by Oracle.

  • 2800851
    2800851 Rank 1 - Community Starter

    Hi

    In the configuration step I am getting this error, please advise

    pastedImage_0.png

    Note:- log file attached below.

    Thanks & Regards,

    Nadir

  • Karthickrajan.K-Oracle
    Karthickrajan.K-Oracle Rank 1 - Community Starter

    Hi,

    Are you following the above update from Andrew ?

    I can see below error message in log but I am sure whether that is a issue

    CreateService failed - The specified service already exists. (0x431)

    I installed Oracle BIP 11.1.1.9 on Windows 7. Its working fine So better choice will be install the software on supported platform.

    Best Regards

    Karthickrajan K

  • 2800851
    2800851 Rank 1 - Community Starter

    Hi

    I have followed the second option of Mr. Andrew. Is their a way to fix it in windows 8.1.

    Thanks & Regards,

    Nadir

  • Joel
    Joel Rank 8 - Analytics Strategist

    Windows 8 is not a supported operating system. If you do hack it and get it to work, Oracle won't support you if you have any problems (and you're bound to have problems along the way).

  • Andrew Fomin.
    Andrew Fomin. Rank 6 - Analytics Lead

    By the way, have you fulfilled other prerequisites from the doc? Like loopback adapter, UAC and so on? Oracle® Fusion Middleware System Requirements and Specifications

    Have you completely uninstalled remnants of the previous unsuccessful installations (directories, services, maybe running processes)?

    What is the error message for this time? I can see no criminal in your log and everything is in progress at your screenshot.

    And yes, desktop OS Windows 8.1 isn't the best choice for a server-class software like OBIEE (even while Windows 8.1 is in the list of supported platforms).