Hello Arjun, Yes. Plugin is the issue. Not sure how to get it fixed. Have compared the options between Excel vs Word which will be different, but no changes has been made office after new install. I don't think it is a version mismatch because both are 64 bit. Thanks Lalitha

Also I noticed this is missing for Word. Not sure Word has to has Word Add-ins specified.

Hello Arjun, Thanks for your quick response. We are using BIP Oracle BI Publisher Desktop 10.1.3.4.2 32 bit(which is supported for E-Business 12.2) Office on Windows works. But whenever desktop pushes an update, it updates Office 365 64 bit and this addin doesn't work. So they have to install 32 bit for new developers. So…