Mr. Gianni Thanks for your professional reply, i'm fully aware that this is a community, i didn't mean to blame anyone here, i'm just sharing my concerns and disappointment from the support, maybe to get more help from the esteemed members here like you and Mr. Federico, Maybe you have better ways or techniques to get in…

Gents, Users' credentials are successfully authenticated, and it's are receiving the access token from the backend (Found in the Browser Dev Mode) . However, the issue persists, and it is affecting all users, not just me. We have done comprehensive troubleshooting, including multiple password resets. It is disappointing…