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Oracle Responsys 20B Fixes and Known Issues

Below are the fixes and known issues for the Oracle Responsys 20B Update. We frequently update this document, so be sure to check back and get the latest information.
Fixed Issues
Issue ID | Product Component | Description |
---|---|---|
31051184 | Connect | Fixed an issue that prevented selection of RIID_ as a merge column in a Connect job. |
30969187 | Filters | If the new Filter Designer UI is enabled then classic filters now properly open in the old Filter Designer UI. |
30686313 | Connect | An error message was previously displayed when adding a new suite for Omniture. This issue has been fixed. |
30590962 / 30624594 | Interactive Dashboards | Fixed an issue that caused the Device Report to display two Device Types for iOS (Feature Phone and Smart Phone). |
Known Issues
Issue ID | Product Component | Description | Notes or Workaround |
---|---|---|---|
Data | CUSTOMER_ID is not populated in the HoldOut CED feed. This item will be fixed in a future update. | ||
27516989 27988780 | Interactive Dashboards | When exporting to Excel, the 'w' on the Sent Week renders truncated.For example, if the Sent Week is 'Wk of Aug 14, 2017', the download to Excel displays 'k of Aug 14, 2017'. This issue does not affect PDF downloads. | Workaround is to change formatting in Excel:
|
28947146 | New Folder user interface | When the new Folder user interface is enabled for an account, and a user tries to open the object using Ctrl+Click, the object does not open in a new tab. The object opens in the same tab. | |
28309622 | Program, Campaign | When the user selects a locale of Korean, some error messages and dialogs are displayed in English instead of Korean:
| |
30028726 | Account Management | Self-service domain branding is not allowing secondary accounts to be configured. | |
29950491 | Program | Programs may occasionally be blocked when an Audience is in Blocked status. | |
29964095 | Campaign | The campaign name is not editable in Message Designer for Push and In-app campaigns. | |
29999536 | Campaign | The i (info) icon is not displayed in the Message Designer header for SMS campaigns. | |
30174374 | Connect | The Connect job does not start exactly on the start date specified in the schedule configured in the running daily option. | |
30735424 | Connect | Web Push campaigns cannot be launched from Connect. | |
30735379 | Connect | SMS campaigns cannot be launched from Connect. | |
30685444 | Filter | When creating a simple profile filter, the In the future option is missing. | |
30441480 | API | SOAP method retrieveTableRecords returns all records not the expected 200 records. | |
30533993 | API | During the first send of an API payload, an INVALID_REQUEST_CONTENT error appears and the call fails. | Retry the API call. It should succeed on the second attempt. |
30618210 | API | Campaigns created during an ICR outage may be missing their views and metadata. | |
30716428 | Web Push Behavioral / Interaction Filters | The Campaign Selection pop-up in Web Push Behavioral / Interaction Filters displays an incorrect icon for Web Push Campaigns. | |
Web Push Profile data Filters | The Membership / Table Membership criteria in Web Push Profile data filters does not work as expected. | This feature may be discontinued in a future update. | |
31087912 / 31242323 /31242528 | Filters | Global search results do not display filters. | Select Filter object checkbox when running the global search. |
31446427 | Program | Although, it is currently possible to select Message Center campaigns as part of a Send Push campaign Activity Stage in Programs, this will not implement Program launch for Message Center campaigns. Program launch is currently not supported for Message Center campaigns. The Message Center campaign option in the Send Push campaign Activity Stage will be removed and documentation updated accordingly. |