How to
Discussion List
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Can we delete App Channel ListHi Experts If there an option to delete the App Channel List created under Profile List and re-create ?? I am basically looking to update the App Channel List to change …
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Power Hour Webinar: Data-Driven Campaign Optimization with Responsys [April 24]Discover how to transform and measure your campaigns using Oracle Responsys advanced features. Learn how features like MVT, A/B testing, audience segmentation, and perso…
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Power Hour Webinar: Audience Designer - Smarter Segments, Less Effort [May 8]Audience Designer: Smarter Segments, Less Effort. Join us to review the benefits of leveraging Responsys Audience Designer which will allow you to create micro-filters, …
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Migration of My Services to Cloud ConsoleMigration of My Services to Cloud Console Please be advised that your Responsys subscription service management user interface will be migrated from the My Services Clou…
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Adding new transactional IPs to ResponsysHi all, Our client has acquired dedicated transactional IPs for its Responsys account. However, they do not appear in the VMTA settings, as shown in the attached image. …
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Power Hour Webinar: From Beginner to Pro - Unlock the Power of Responsys Features [April 2025]Join us as we dive into the essentials of Responsys, comparing its basic and advanced features to show you exactly how to level up your campaigns. Whether you're new to …
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How to get the Body layout in the body of the Purchase Order Email communication sent to the vendor?Hi Oracle Savvy's, Can someone guide me that I want to customize the Email communication that is sent to the vendors. I was able to customize the Purchase Order Email Su…
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HCM Extract Filter issueI need to filter employees with "Active-Payroll Eligible" status in my extract, but this value isn’t directly available in my DBI. Right now, I'm using "Assignment Statu…
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How to Ask a Good QuestionWhile the community forums aren't a formal support channel, they are a great place to discuss and collaborate on how-tos', configuration and customization questions, cod…
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🚀 Are you ready? Our Responsys Power Hours are launching!We are excited to introduce you to the Responsys Power Hour customer series! These sessions will help reintroduce you (or introduce you!) to the power you already have a…
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Power Hour Webinar: B2C Journey Unleashed - Crafting Seamless Customer Experiences [April 2025]In this on-demand session, we present a sample Welcome Journey to showcase the art of the possible in B2C engagement. Discover how to capture data in real time from webs…
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Power Hour: Maximizing Responsys - Supercharge Your Marketing with What You Already Own [On-Demand]We are excited to formally introduce the Responsys Power Hour webinar series and will be kicking off with a high-energy session designed to reintroduce you to Responsys …
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How to combine an URL anchor link with a UTM parameter/token?I have a URL with an anchor link and added this to my link table. however, the anchor tag disappears when I enable tracking. I researched and found out that the issue co…
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Capturing the First Click on a CTA to Redirect to a CampaignI want to capture the first click on a CTA of an email to redirect the customer to a specific campaign in a program. Is there a best practice on how to do this?
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hcmRestApi/scim/Users REST API Read Only Access User SetupHi We have a third party integration requesting to only read user account information (like Username, lastname, firstname, email, etc) from our HCM. We have found that b…
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How to Send a customized e-mail to a fixed e-mail addressHi all, We have the following scenario today: Our customer enters registration data into a form on our website; After submission, the registration data is stored in the …
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Support for OAuth Credentials with Adobe Analytics IntegrationResponsys now supports OAuth credentials with the Adobe Analytics Integration. As of December 19, 2024, OAuth credentials support is enabled for all customer accounts cu…
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External Tracking Parameters access permissionHi, we saw that to access the "External Tracking Parameters" section in the Account menu you need to be Account Administrator, but this also means giving the user access…
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Blog: AI-driven Content Creation and Personalization can Boost Your CampaignsDiscover how Oracle Responsys uses AI-driven content creation and personalization to level up your holiday campaigns Learn More
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Populate feed's column with fixed valueHi, We would like to know if it is possible to populate a feed's column with a fixed value instead of mapping the column with a field from the input file. Thank you in a…
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IP Whitelisting our Responsys account. Do Externally Hosted Forms and APIs need to be whitelisted?We are securing our instance of Responsys by IP Whitelisting. Do we need to whitelist the IP Addresses of the APIs and Externally Hosted Forms sending data to Responsys?
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How to prevent bot-generated spam in external Oracle Responsys forms?Hello everyone, We've been experiencing some SPAM issues with our external forms integrated with Oracle Responsys. We’ve tried implementing a honeypot method, which invo…
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Store/Save emails sent via ResponsysAsking for thoughts in the community to see how we can store/retrieve emails sent via Responsys to a customer. Use case: emails (transactional/Promotional) sent via Resp…
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event when create/update customerWe have a requirement to send customer data to salesforce immediately when customer create/update happened at oracle. Looking for the customer event. Any leads, Please l…
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The default List-Unsubscribe header link needs to be editedThe List-Unsubscribe header is a standard header that allows email recipients to easily unsubscribe from a mailing list. This header can contain one or more URLs or emai…
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Change to "?capitalize" a SUP table column dataHi team, Is there a way to capitalize the “QUARTO” column of my SUP? This column is filtered with the “NOME_QUARTO” column (already capitalized by default) and in some s…
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It is possible to speed up the process of 300 unique Subject Line Predictions subjects?The documentation states that 300 unique subjects are needed for the feature to be enabled, is there any way to speed up this process and also monitor progress?
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How to send form submission details to mapped sales spoc email idDear All, We are looking for a solution something like, if a customer submits a Responsys form then the submitted data to be send to respective (based on area or product…
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Extracting Campaign Email Data for CRM IntegrationHi all, I am looking for some help with the following: I need to be able to extract a list of campaigns or emails sent to our customers. Specifically, I need the subject…
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Mark/setup email and mobile permission to opt in when a segment send from oracle unity to responsysDear Team, We are using unity to create and send segment to Responsys. But whenever a new user comes along with any of segment the data get uploaded to profile list but …