How to
Discussion List
-
Creating Segment Group RulesIs it possible to create a segment group rule in Responsys that checks if a records Birthdate is less than 18 years in the past? I'm basically trying to create an under … -
Streamlining eCommerce Journeys to Deliver Seamless Customer ExperiencesJoin us to discover how eCommerce journeys are being reimagined-reducing friction, cutting down cart drop-offs, and creating smooth, connected experiences. Explore how y… -
Recurring Password Expiry for Web Service UsersHi, is it possible to set a recurring expiration date for the password of only certain specific accounts, such as technical web service accounts? Thank you very much in …
-
How to upload new address for an employee?Summary: Newer to Oracle. What is the simplest method for uploading a different address for either active or not active employees? Content (please ensure you mask any co…
-
🚀 Are you ready? Our Responsys Power Hours are launching!We are excited to introduce you to the Responsys Power Hour customer series! These sessions will help reintroduce you (or introduce you!) to the power you already have a… -
Webinar: Ready to unlock the power of AI in your Responsys marketing strategy? [June 12]Ready to unlock the power of AI in your Responsys marketing strategy? Join us Thursday, June 12th to discover how to leverage AI features that are available now in Respo…
-
PurchaseOrderEmailSubjectLayoutSummary After changing the PurchaseOrderEmailSubjectLayout layout, replace the original layout when sending the email, the included information is not available when sen…
-
Power Hour Webinar: A Deep Dive into Responsys Gen AI Features [July 2025]A Deep Dive into Responsys Gen AI Features Join us for a brief overview of the best practices, trends and strategic insight across the various Responsys GenAI features, …
-
How to get the Body layout in the body of the Purchase Order Email communication sent to the vendor?Hi Oracle Savvy's, Can someone guide me that I want to customize the Email communication that is sent to the vendors. I was able to customize the Purchase Order Email Su… -
Power Hour Webinar: Mobile Messaging Mastery - Winning Customers with Push & WhatsApp [June 2025]Mobile Messaging Mastery Unlock the power of Responsys Push and WhatsApp to turn mobile moments into revenue—reach customers where they are, when it matters most, with m…
-
Power Hour Webinar: Mastering Responsys APIs [June 5]Mastering Responsys APIs In this Power Hour, you'll get an overview of our Responsys API capabilities to better understand when to use them, how to test them, asynchrono…
-
How to Ask a Good QuestionWhile the community forums aren't a formal support channel, they are a great place to discuss and collaborate on how-tos', configuration and customization questions, cod…Rania Mohamed-Support-Oracle 153 views 3 comments 0 points Most recent by Francine Kipouras-Oracle Responsys
-
Can we delete App Channel ListHi Experts If there an option to delete the App Channel List created under Profile List and re-create ?? I am basically looking to update the App Channel List to change … -
Power Hour Webinar: Data-Driven Campaign Optimization with Responsys [April 2025]Discover how to transform and measure your campaigns using Oracle Responsys advanced features. Learn how features like MVT, A/B testing, audience segmentation, and perso…
-
Power Hour Webinar: Audience Designer - Smarter Segments, Less Effort [May 8]Audience Designer: Smarter Segments, Less Effort. Join us to review the benefits of leveraging Responsys Audience Designer which will allow you to create micro-filters, …
-
Migration of My Services to Cloud ConsoleMigration of My Services to Cloud Console Please be advised that your Responsys subscription service management user interface will be migrated from the My Services Clou… -
Adding new transactional IPs to ResponsysHi all, Our client has acquired dedicated transactional IPs for its Responsys account. However, they do not appear in the VMTA settings, as shown in the attached image. …
-
Power Hour Webinar: From Beginner to Pro - Unlock the Power of Responsys Features [April 2025]Join us as we dive into the essentials of Responsys, comparing its basic and advanced features to show you exactly how to level up your campaigns. Whether you're new to …
-
HCM Extract Filter issueI need to filter employees with "Active-Payroll Eligible" status in my extract, but this value isn’t directly available in my DBI. Right now, I'm using "Assignment Statu… -
Power Hour Webinar: B2C Journey Unleashed - Crafting Seamless Customer Experiences [April 2025]In this on-demand session, we present a sample Welcome Journey to showcase the art of the possible in B2C engagement. Discover how to capture data in real time from webs…
-
Power Hour: Maximizing Responsys - Supercharge Your Marketing with What You Already Own [On-Demand]We are excited to formally introduce the Responsys Power Hour webinar series and will be kicking off with a high-energy session designed to reintroduce you to Responsys …
-
How to combine an URL anchor link with a UTM parameter/token?I have a URL with an anchor link and added this to my link table. however, the anchor tag disappears when I enable tracking. I researched and found out that the issue co…
-
Capturing the First Click on a CTA to Redirect to a CampaignI want to capture the first click on a CTA of an email to redirect the customer to a specific campaign in a program. Is there a best practice on how to do this?
-
hcmRestApi/scim/Users REST API Read Only Access User SetupHi We have a third party integration requesting to only read user account information (like Username, lastname, firstname, email, etc) from our HCM. We have found that b…
-
How to Send a customized e-mail to a fixed e-mail addressHi all, We have the following scenario today: Our customer enters registration data into a form on our website; After submission, the registration data is stored in the …
-
Support for OAuth Credentials with Adobe Analytics IntegrationResponsys now supports OAuth credentials with the Adobe Analytics Integration. As of December 19, 2024, OAuth credentials support is enabled for all customer accounts cu…
-
External Tracking Parameters access permissionHi, we saw that to access the "External Tracking Parameters" section in the Account menu you need to be Account Administrator, but this also means giving the user access…
-
Blog: AI-driven Content Creation and Personalization can Boost Your CampaignsDiscover how Oracle Responsys uses AI-driven content creation and personalization to level up your holiday campaigns Learn More
-
Populate feed's column with fixed valueHi, We would like to know if it is possible to populate a feed's column with a fixed value instead of mapping the column with a field from the input file. Thank you in a…
-
IP Whitelisting our Responsys account. Do Externally Hosted Forms and APIs need to be whitelisted?We are securing our instance of Responsys by IP Whitelisting. Do we need to whitelist the IP Addresses of the APIs and Externally Hosted Forms sending data to Responsys?