How to
Discussion List
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How to Send a customized e-mail to a fixed e-mail addressHi all, We have the following scenario today: Our customer enters registration data into a form on our website; After submission, the registration data is stored in the … -
External Tracking Parameters access permissionHi, we saw that to access the "External Tracking Parameters" section in the Account menu you need to be Account Administrator, but this also means giving the user access…
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Blog: AI-driven Content Creation and Personalization can Boost Your CampaignsDiscover how Oracle Responsys uses AI-driven content creation and personalization to level up your holiday campaigns Learn More -
hcmRestApi/scim/Users REST API Read Only Access User SetupHi We have a third party integration requesting to only read user account information (like Username, lastname, firstname, email, etc) from our HCM. We have found that b…
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Populate feed's column with fixed valueHi, We would like to know if it is possible to populate a feed's column with a fixed value instead of mapping the column with a field from the input file. Thank you in a…
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How to Ask a Good QuestionWhile the community forums aren't a formal support channel, they are a great place to discuss and collaborate on how-tos', configuration and customization questions, cod…
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IP Whitelisting our Responsys account. Do Externally Hosted Forms and APIs need to be whitelisted?We are securing our instance of Responsys by IP Whitelisting. Do we need to whitelist the IP Addresses of the APIs and Externally Hosted Forms sending data to Responsys?
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How to prevent bot-generated spam in external Oracle Responsys forms?Hello everyone, We've been experiencing some SPAM issues with our external forms integrated with Oracle Responsys. We’ve tried implementing a honeypot method, which invo…
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Store/Save emails sent via ResponsysAsking for thoughts in the community to see how we can store/retrieve emails sent via Responsys to a customer. Use case: emails (transactional/Promotional) sent via Resp…
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event when create/update customerWe have a requirement to send customer data to salesforce immediately when customer create/update happened at oracle. Looking for the customer event. Any leads, Please l…
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The default List-Unsubscribe header link needs to be editedThe List-Unsubscribe header is a standard header that allows email recipients to easily unsubscribe from a mailing list. This header can contain one or more URLs or emai…
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Change to "?capitalize" a SUP table column dataHi team, Is there a way to capitalize the “QUARTO” column of my SUP? This column is filtered with the “NOME_QUARTO” column (already capitalized by default) and in some s…
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It is possible to speed up the process of 300 unique Subject Line Predictions subjects?The documentation states that 300 unique subjects are needed for the feature to be enabled, is there any way to speed up this process and also monitor progress?
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How to send form submission details to mapped sales spoc email idDear All, We are looking for a solution something like, if a customer submits a Responsys form then the submitted data to be send to respective (based on area or product…
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Extracting Campaign Email Data for CRM IntegrationHi all, I am looking for some help with the following: I need to be able to extract a list of campaigns or emails sent to our customers. Specifically, I need the subject…
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Mark/setup email and mobile permission to opt in when a segment send from oracle unity to responsysDear Team, We are using unity to create and send segment to Responsys. But whenever a new user comes along with any of segment the data get uploaded to profile list but …
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Webinar Alert: Building Customer-Centric Programs within Responsys [Sept 2024]Building Customer-Centric Programs within Responsys Join Oracle experts Nick Cantu and JT Capps for our special customer event to learn some tips and best practices when…
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Fatigue AnalysisCan you please tell me how can i acess Fatigue analysis in my account? i checked the insight menu but didn't find. Do i need to activate that function?
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Almost every email is getting skipped in a live campaign with reason 'Recipient is not deliverable'We have a lot of skipped emails (almost every email) for a live campaign and the reason of the skip is "Recipient is not deliverable". However, when we check the profile…
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Issues with SDK Implementation for In App Campaign in ResponsysHello community I'm implementing a In App Campaign for Android using Responsys SDK implementation (), but I have many problems with this. I'm new in this module, I'm lea…
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From AddressHi community! I need your advice on our client's need. We use the domain "https://e.sampledomain.gr" for the branding. Now, our client wants to use the "sampledomain.gr"…
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How can we send files from oracle object storage to oracle file server?The aim is to establish the connection between oracle object storage and oracle file server to send files and then pick the files from oracle file server and load into R…
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Does anyone know how to install the conversion tag with Adobe launch?We are looking to install the Responsys conversion tag with Adobe launch in order for revenue to populate in the interactive dashboard but need instructions on how to do…
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Product Notice: Android - Must Adopt the Firebase Cloud Messaging HTTP v1 API Before June 1, 2024MOBILE APPS: RESPONSYS ANDROID SUPPORT FOR FIREBASE CLOUD MESSAGING (FCM) - HTTP v1 API Reminder, if impacted, you must adopt the Firebase Cloud Messaging HTTP v1 API be…
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Oracle Responsys Customer Briefing ReplaysIf you weren't able to join us for some of our past events, or would like to watch the sessions over again is the page you want to bookmark. Latest Roadmap Recording Ora…
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On-Demand Webinar: Why a CDP can bring your marketing campaigns to the next level! [April 2024]Curious to learn why and how a CDP can bring your marketing campaigns to the next level? In this session we will discuss one of the hottest topics in Customer Experience…
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How can we integrate Blip WhatsApp with Oracle Responsys?Hello, how are you? We've just seted up a WhatsApp management tool called Blip to talk with our clients. By now, we'd like to integrate Blip with Responsys. Our objectiv…
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Taleo Integration: User Type and User Group - Data Privileges, Access & RestrictionsHi We have a non-Taleo Careers site that we are integrating with our Taleo. We have created a user for integration and assigned below User Type and User Group. User: Us…
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Is It Possible to create filter based on Device ID in App Channel List?Please find below documentation what are attribute is present to create filter based on app channel list - https://docs.oracle.com/en/cloud/saas/marketing/responsys-user…
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Can we add segment value description in notification that have GL accounts in it?This is for expense report notifications. Thanks!