Hello Top Liners! How to sync Contact & CDO on Salesforce Import Sync

Sumit559

I am trying to check email changes on leads of Salesforce object and update it in the Eloqua's mapped contact and CDO

Sachin Jain-Oracle

Hi Sumit559

Thank you for reaching out to the community forum with your question.

I have reviewed the question and am unsure if I fully understood it. Would you mind explaining it in detail?

What do you mean by Email Changes on leads?

Also, I would recommend reading these FAQs:

https://docs.oracle.com/en/cloud/saas/marketing/eloqua-user/Help/Apps/SalesforceApp/SalesforceAppFAQs.htm

Thanks

Sachin Jain

Sumit559

Hi Sachin, thanks for responding to my question. In Salesforce CRM, admins change emails of existing leads and these leads come to Eloqua via import created in the Salesforce integration app.

I want to detect these email changes and update them in Contact and CDO in Eloqua.

Thanks,

Sumit

Sachin Jain-Oracle

Hi Sumit559

Please refer below link:

https://docs.oracle.com/en/cloud/saas/marketing/eloqua-user/Help/Apps/SalesforceApp/Tasks/EmailAddressChange.htm

Thanks

Sachin Jain