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Cannot uninstall an app due to `Error encountered while performing this action`

User_QAZF9
User_QAZF9 Posts: 2 Green Ribbon

Issue: When I try to uninstall an app, I get dependency errors on AMS. How can I resolve this error?

Steps to replicate:

  - Install PassKit app

- Go to Applications

  - Click delete icon for PassKit app

What I see on the Responsys UI :

`Error encountered while performing this action`. Screenshot attached.

What I see on AMS log :

`logTimestamp=[2022-05-26T05:59:11,811] lifecycleType=[invocation] message=[Error invoking dependency url at:ArgEndpointURL/rest/appcloud/v1/dependencies?limit=100&offset=0&orderBy=name] productId=[6798e522-deb5-488f-bf22-c29e13254b8f] reqId=[83641d43-9ec6-4bf9-8bc4-bdaea2da8b89] externalTenantId=[80834] appName=[PassKit] providerId=[f0c0ac82-dbc0-4a0a-8c3c-eac8d002aa24] appId=[75d5f6db-18f5-48a7-8ba5-a86e47ce75eb] productName=[Responsys] error=[org.apache.http.client.ClientProtocolException] installId=[698420c8-d0c4-42a4-b4b5-b1b97178972e] tenantId=[9a0f7330-c14a-42b4-aaf4-e24cb0cc3d0f] providerName=[PassKit Inc.]`


`logTimestamp=[2022-05-26T05:59:11,811] lifecycleType=[config] message=[Error invoking get dependency endpoint] productId=[6798e522-deb5-488f-bf22-c29e13254b8f] reqId=[83641d43-9ec6-4bf9-8bc4-bdaea2da8b89] externalTenantId=[80834] appName=[PassKit] providerId=[f0c0ac82-dbc0-4a0a-8c3c-eac8d002aa24] appId=[75d5f6db-18f5-48a7-8ba5-a86e47ce75eb] productName=[Responsys] error=[org.apache.http.client.ClientProtocolException] installId=[698420c8-d0c4-42a4-b4b5-b1b97178972e] tenantId=[9a0f7330-c14a-42b4-aaf4-e24cb0cc3d0f] providerName=[PassKit Inc.]`

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