Discussions

Is there any alternatives for Field merge allowing for multiple filter criteria ?

User_DGVY8
User_DGVY8 Posts: 1 Green Ribbon

We have Custom Object field merges with optional criteria set already in our Eloqua instance. But we want to add a new field into the CDO which is also to be added as a filter in the field merges. For example, the existing CDO has only 1 region data, but we want to globalize the CDO for multiple regions. In that case, the existing field merges should be adjusted to fetch data for already existing region (basically want to add Region filter in them). But since they already made use of optional criteria, we will not be able to do that and this blocks the globalization of the CDO. Can anyone please suggest if there is any way to handle this.

Answers

  • Sachin Jain-Oracle
    Sachin Jain-Oracle Mr Posts: 161 Employee

    Hi User_DGVY8

    Thank you for reaching out to the community forum with your question.

    Can you please help me with the more context associated with this request so that I can check if I could be able to provide help?

    Please share screenshots and other details to understand the need better.

    Thanks

    Sachin Jain

    Stay Safe | Stay Healthy

    Thanks, and Best Regards

    Sachin Jain | CX Community Manager

  • Phil_Boyden
    Phil_Boyden Posts: 23 Red Ribbon

    Hello,

    It might be a bit clunky based on your use case, but could you add the filter logic into a set of dynamic content, and personalise a block of content against the query as opposed to a field merge?