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How to clear out the pending internal events or external calls?
Summary:
Our entire integration queue is backlogged due to too many web visits in our pending queue. How can we clear out the queue so that our Leads and other important data can reach our CRM in a timely manner?
Content (required):
**This post was created as part of a How to Service Request (SR)
Version (include the version you are using, if applicable):
10
Code Snippet (add any code snippets that support your topic, if applicable):
Not Applicable
Best Answers
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Hello,
If you are trying to clear out the pending Internal Events or External calls, you will need to contact Eloqua Product Support. Please include the names of the pending external calls and/or internal events if relevant.
Very Importantly, please note that once the queue is cleared, you will be unable to recover the external calls and/or internal events that have been cleared from your queue.
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For more details, please review below documentation:
https://support.oracle.com/epmos/faces/DocumentDisplay?id=1955159.1
Post edited by Pramod Kumar Gudla-Support-Oracle on