How to Use the 'Field Mapping' functionality in Custom Objects?

Pramod Kumar Gudla-Support-Oracle

Summary:

What does the Field Mapping function in custom objects do?

Content (required):

**This post was created as part of a How to Service Request (SR)

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10

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Pramod Kumar Gudla-Support-Oracle

Hello,

The Field Mapping function writes the data in the selected custom object record fields to the mapped Contact/Account fields.

1. Navigate to Audience > Custom Objects > locate and open the desired custom object asset
2. Click the Custom Object icon on the top-right > select Field Mapping
3. Map all desired fields
4. Click Save and Close

Please note that the custom object records must be mapped to Contacts/Accounts in order for the Field Mapping to function. 

Data is only written to the Contact/Account when:

1. A custom object record is first created
2. The record that the custom object is mapped to is changed
3. A form submission updates the custom object record

Any subsequent changes made to the custom object record are not written to the mapped entity.

Pramod Kumar Gudla-Support-Oracle

For more details, please review below documentation:

https://mosemp.us.oracle.com/epmos/faces/DocumentDisplay?id=1939394.1