Resources and Best Practices
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- CPQ Help Center
- Hey Hello! Quick guide for helpful CPQ resources and links
- Discover CPQ Best Practices: Get to know CPQ features, migration tips, and more!
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- Implementation and Management Series: Plan and prepare for your Oracle CX implementation
- Oracle CPQ How-To's: Short videos about CPQ
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For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
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Discussion List
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configuration flow is not opening.Summary: configuration flow is not opening after migration. It keeps loading when I try to open. Content (please ensure you mask any confidential information): Version (… -
Is it expected behavior that Oracle CPQ does not allow attaching an empty file?Summary: Trying to attach an empty file to a Commerce File Attachment attribute results in no action. The file is rejected by the attribute, and no attachment is added. …
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How to use password for API remains encrypted in the Oracle CPQ databaseSummary: I entered the password as a Secure type, as described in the SecureGuide. I would like to retrieve it using BMQL and use it for an API connection, but even afte…
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Salesforce Manage Package upgrade 8.x to the latest versionHi, I'm looking for documentation, release notes, or known issues related to upgrading the Salesforce Managed Package from version 8.x to 8.11. I haven't been able to lo…
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how to upgrade to 8.11Summary: How do I upgrade from Managed package 8.5 to package 8.11? Content (please ensure you mask any confidential information): Version (include the version you are u…
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Auto-update pricing on action for in-progress quotes using Pricing Engine ruleWe have an integration that updates the exchange rate on daily basis. Based on the updated exchange rate, we would like the pricing to be automatically recalculated for …
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External configuration in an iframe is not working with SSO. We have to login using a different tab.Summary: We are using external configurator through iframe in CPQ. But when the user has not logged into oracle fusion in a separate tab, SSO screen appears in iframe. B…
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text area is automatically changing to textSummary: We are facing an intermittent issue with a Configuration Attribute Issue Description We originally created a Configuration Attribute with the Text Area data typ…
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Redwood Quote Designer MigrationSummary: Migrating changes done by Redwood Quote Designer Content (please ensure you mask any confidential information): How can we migrate changes done by Redwood Quote…
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Oracle CPQ Cloud to Fusion CPQ Migration. Oracle Recommendation and SupportOracle CPQ Cloud (Big Machines) to Fusion CPQ Migration. Where is the help documentation which details the steps for this? What support will Oracle provide for this migr…
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Hiding Export Button from Quote List pageSummary: In the CPQ Quote List page I want to hide the Export button from Action menu Content (please ensure you mask any confidential information): We were advised to u…
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CPQ toolkitSummary: CPQ developer toolkit Push succeeds for Commerce Library, but changes are not reflecting in environment. Content (please ensure you mask any confidential inform…
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How to upgarde the Oracle CPQ connector from 8.6 to 8.11?Summary: The Salesforce guide provided by Oracle does not include an upgrade link for the Oracle CPQ Connector from version 8.6 to 8.11. It only provides a link for the …
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Manager Action Ignored?Summary: I requested manager action more than a week ago, but have since received no support or even manager acknowledgement. What are the next steps? Content (please en…
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Want to Implement text to Speech Functionality in OFSSummary: Hi All, We have a requirement in Oracle Field Service (OFS) where field engineers should be able to listen to work order instructions while traveling to the cus…
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Unable to get Text Area value from CX Redwood Opportunity page to CPQ Import opporunity pageSummary: Hi, Recenty we have moved to Redwood page for Lead Opporunity page and customer Acc page. I have added textarea field in Opporunity page where user can enter an…
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'' is not valid for the type xsd:doubleSummary: On SFDC quote upsert we are getting this error '' is not valid for the type xsd:double", this happens when a renewal quote gets created from OIC and save action…
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CPQ Redwood Admin UI DocumentationSummary: Hi, we have been diving into the new Redwood UI in CPQ and a big chunk of our time has been spent just trying to find where everything moved. The navigation shi…
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Hi @Ekta PaliwalSummary: We are facing many issues while using the Redwood in 26B Content (please ensure you mask any confidential information): We are facing session expiry issues when…
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New Generative AI Quote Summary feature throwing error in Oracle CPQ Cloud Version 25BSummary: New Generative AI Quote Summary feature throwing error in Oracle CPQ Cloud Content (please ensure you mask any confidential information): Here is the Error rece…
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Collection Type in BMLSummary: What is collection type in BML? I tried print method, get method, but nothing works. I was really surprised with print not working. See Below: Content (please e…
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LOV Translation for Menu Attributes in Redwood Configuration UISummary: We are working with the Redwood Configuration UI and would like to understand the supported approach for translating List of Values (LOVs) for Menu attributes i…
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Can I source one document designer template into another using XSL snippetSummary: We have multiple templates based on customer and we would like to have some centralized content as a separate document designer template which can be sourced in… -
Redwood View Archives – Bulk Delete Archived QuotesSummary: We have a requirement to purge approximately 24,000 archived quotes from our Oracle CPQ environment. In the Redwood UI, we noticed that the "Select All" option …
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Roadmap of CPQ Developer ToolkitSummary: Hi Community, We are currently exploring the Oracle CPQ Developer Toolkit for managing CPQ technical artifacts, specifically leveraging the CLI capabilities to …
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CPQ Format Date in Document Designer or in AttributeSummary: Hi Burkhard, I want to format the date in dd-MM-YYYY. "lastUpdatedDate_t" is the date attribute which needs to be converted to above format. pls provide bml cod…
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How to numbering the table of contents in rtf format?Summary: When I extracted the printout as a rtf format, the numbering for the table of contents is zero; However it's numbering in PDF format
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Skipping Oracle Support's AI Slop?Summary: I submitted an SR because I cannot find an attribute to update its document views, and the AI slop told me that I need to update the document views in order to …
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Redwood UI- errors in Parts/ProductsWe are running into several issues working with parts - pretty basic stuff that works fine in the legacy UI. Support is looking into them but we are curious is others ar…
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Migration errors: can not send content to existing folders (data table and file manager)Summary: Errors to migrate things between TEST and PRODUCTION, when it already exist in target. Content (please ensure you mask any confidential information): I'm trying…