Resources and Best Practices
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- CPQ Help Center
- Hey Hello! Quick guide for helpful CPQ resources and links
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- Implementation and Management Series: Plan and prepare for your Oracle CX implementation
- Oracle CPQ How-To's: Short videos about CPQ
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For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
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Discussion List
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The security token could not be authenticated or authorized in Part Integration UserSummary: Hi, I am getting this error for Integration user which was running successfully . now suddenly integration user throwing error as shown below. Received a SOAP f… -
Blank/Null attribute values in CPQ are not clearing mapped fields in SalesforceSummary: Hi team, We are using the packaged integration between Oracle CPQ and Salesforce and have run into an issue regarding how blank/null values are handled during t…
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Generate OAuth 2.0 Token from CPQSummary: Hi, Need help in generating OAuth Token from CPQ with steps. Regards Rahaman Content (please ensure you mask any confidential information): Version (include the…
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Can we setup Real User Monitoring for CPQ using OCISummary: There's a requirement to setup Real Time Monitoring for CPQ using OCI APM RUM Interface and we followed the below URL for other applications. We want to setup t…
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when Oracle CPQ redwood will be completely available for all modulesSummary: Need to plan the upgrade from JET UI to REDWOOD UI but due to lack of clarity, we are unable to proceed. When Oracle CPQ redwood will be completely available fo…
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Can I have file data type get multi selections or is it one file at a timeIs there a way where I can select multiple files for the same attribute in CPQ or is the relation 1 : 1 and I need to have an attribute for each value relataed to the sa…
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Deal Pricing documentationSummary: Hello, we have a banner for Deal Pricing which we want to review. However, it requires an agent. I cannot seem to find any documentation specifically for this f…
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Best practice for managing REST API versions in Oracle CPQ BML scriptsHi everyone, I'm currently working on several BML scripts that interact with the Oracle CPQ REST API (e.g., /rest/v18/...). I've noticed that I cannot use a generic /res…
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How do I get access to Free Oracle CPQ Practice Environment.Summary: Hello Team, my current company is using CPQ Version 26 but with JET UI. I want to do some assessment for Redwood UI but I cannot use our DEV instances as they a…
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can I export production instance process to test instance without losing the process in testcan I upload the process from production to test instance in CPQ I tried to upload it but it didn't work I think because the 2 processes have the same variable name how …
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How to switch to another language in CPQ?Summary: We have been asked to provide Spanish language on our CPQ site and documents. We are looking to better understand how users can switch to see their quotes in Co…
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Need Legacy Admin Links?Attached is a CSV file containing legacy admin links, useful if you run into temporary roadblocks using Redwood Admin pages. There is no guarantee any of them will conti… -
Display date in MM YYYY format.Summary: Here there is a scenario where the customer wants to see the date in MM YYYY format. Example: 12 2025. Here, the first 2 digits will indicate the month, and the…
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Redwood UI - Incorrect Line Item Grid Count After Part ImportSummary: The Line Item Grid (LIG) displays an incorrect line count immediately after importing parts into a quote in Redwood UI. After a short delay, the count automatic…
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Is It Possible to Open a Link in a New Tab Using the Action Destination Tab?Hi Team, We have a functionality that opens a Salesforce URL in a new tab when an action is clicked. This was implemented using JavaScript customization. However, after …
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Redwood Configuration Deployment ErrorSummary: Hi, Recently CPQ Admin page has been completely migrated to 26B Redwood pages by the Oracle . After making changes in Model Configuration and tried to deploy it…
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Unable to perform CSS Customization for CPQ Redwood CommerceSummary: Unable to perform CSS Customization in Redwood CPQ. In CPQ, we generate certain sets of document and when it gets generated then we prevent them to download on …
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When a transaction line creates multiple assets, how can the original configuration be made availablSummary: There is a use case in Oracle CPQ ABO where a single transaction line needs to be converted into multiple assets based on the quantity. For example, if the quan…
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Unable to search attributes with variable names in 26B redwood adminSummary: How can I add particular attribute as an input to any rule if I have multiple attributes with same label names as redwood admin doesn't support searching with v…
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New UI Deleting Admin Changes?Summary: We're getting a lot of shiny new errors while using the new Admin UI, which happens to erase the work performed right before the error appears. How can we preve…
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How to Update Commerce Document Views in New Slow UISummary: When creating a new commerce attribute, it is normally not expected to be Read/Write for all profiles in all steps. How do I update the access to all participan…
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Filtering attributes in redwood.Summary: If I have multiple attributes with same label names then how can I know its sequence in redwood administration as there is no option to filter by variable name.…
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can I hide the reject button from the approval status in CPQCan I hide or disable the reject button in the approval status in CPQ for some approvers in a specific approval cycle and can I change the approve button to be named "vi…
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Redwood UI- In Configuration Flow Field names don't show?Using Redwood in Configuration in a Configuration Flow the field names don't show. Even when clicking on them and then selecting Customize Field, it still does not show.…
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REST API for Migration logsSummary: We need to understand if there is any REST API to get the migration logs from Postman once migration is completed. We wanted to use this API to fetch the migrat…
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Oracle Transaction, Items array is missing from the JSON Schema of the TransactionSummary: Quote/Transaction Line Items are missing from the JSON/XML Schema As part of our Business/operations process in CPQ, most often, we want to update the Contract …
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How to show a custom pricing panel in Model Configuration page?Summary: How to show a custom pricing panel in Model Configuration page? Content (please ensure you mask any confidential information): We have several cases where the p… -
What is Direct Login, which will no longer be available from 26A onward?Summary: I got the email which required action to transition to SSO from oracle. What is Direct Login, which will no longer be available from 26A onward? Can we continue…
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Renewal Quote Created in CPQ but Not Flowing to OM for Subscription with Party Site Covered LevelSummary: Issue Summary We have a subscription that was originally created through the standard CPQ → Order Management (OM) → Oracle Subscription Management (OSS) flow. A…
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Can I rename Recommended Parts label and can I change its table column name in model configurationCan I rename Recommended Parts label to some thing else and can I change its table column name in model configuration and can the quantity be editable in the table