Resources and Best Practices
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- Implementation and Management Series: Plan and prepare for your Oracle CX implementation
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For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
Configure Price Quote
Discussion List
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Error Access Select QuotesSummary: We are intermittently seeing users get errors on some quotes when opening them from Salesforce.com. When clicking on the quote number to open the error reads "E… -
Is there another place to update the read write access in CPQIs there another place to update the read write access in CPQ rather than the attribute design access and the steps and there is no rule to make it read only
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Advance Legacy Vs Advance Price Model ApproachSummary: Current Implementation: We have an Advanced Legacy Price Model, where we have all the pricing logic to calculate the list price and then the contractual price (…
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Redwood UI expand screen on editSummary: When editing in Redwood UI, the Edit screen is a little challenging. The edit screen only opens to a little less than half the page. There are times it would be…
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User-defined navigation menu in Redwood -- broken links?Summary: User-defined navigation menu custom links break in Redwood…? Content (please ensure you mask any confidential information): We have some user-defined menu navig…
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Error during commerce task : Fatal error occurred during uploading. Aborting upload.I can't clone the process or import it in another instance what is this error and how to solve the problem: Error during commerce task : Fatal error occurred during uplo…
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Guidance on Implementing Standard Asset-Based Ordering (ABO) in Oracle CPQ CloudSummary: Seeking guidance on prerequisites, implementation steps, and asset structure behavior (BOM vs flat SKU) for Standard ABO in Oracle CPQ Cloud. Content (please en…
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Custom esignature set is not available to add to quote layoutI have create custom esignature set attribute and assigned the proposal attachment attribute to hold the generated proposal. But when I try to add it to the layout Iam n…
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CPQ Data Table REST API limits for row updatesSummary: Looking for official guidance on request size and API limits when updating Oracle CPQ Data Tables through REST APIs. Content (please ensure you mask any confide…
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configuration flow is not opening.Summary: configuration flow is not opening after migration. It keeps loading when I try to open. Content (please ensure you mask any confidential information): Version (…
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Is it expected behavior that Oracle CPQ does not allow attaching an empty file?Summary: Trying to attach an empty file to a Commerce File Attachment attribute results in no action. The file is rejected by the attribute, and no attachment is added. …
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How to use password for API remains encrypted in the Oracle CPQ databaseSummary: I entered the password as a Secure type, as described in the SecureGuide. I would like to retrieve it using BMQL and use it for an API connection, but even afte…
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Salesforce Manage Package upgrade 8.x to the latest versionHi, I'm looking for documentation, release notes, or known issues related to upgrading the Salesforce Managed Package from version 8.x to 8.11. I haven't been able to lo…
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how to upgrade to 8.11Summary: How do I upgrade from Managed package 8.5 to package 8.11? Content (please ensure you mask any confidential information): Version (include the version you are u…
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Auto-update pricing on action for in-progress quotes using Pricing Engine ruleWe have an integration that updates the exchange rate on daily basis. Based on the updated exchange rate, we would like the pricing to be automatically recalculated for …
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text area is automatically changing to textSummary: We are facing an intermittent issue with a Configuration Attribute Issue Description We originally created a Configuration Attribute with the Text Area data typ…
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Redwood Quote Designer MigrationSummary: Migrating changes done by Redwood Quote Designer Content (please ensure you mask any confidential information): How can we migrate changes done by Redwood Quote…
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Hiding Export Button from Quote List pageSummary: In the CPQ Quote List page I want to hide the Export button from Action menu Content (please ensure you mask any confidential information): We were advised to u…
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CPQ toolkitSummary: CPQ developer toolkit Push succeeds for Commerce Library, but changes are not reflecting in environment. Content (please ensure you mask any confidential inform…
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How to upgarde the Oracle CPQ connector from 8.6 to 8.11?Summary: The Salesforce guide provided by Oracle does not include an upgrade link for the Oracle CPQ Connector from version 8.6 to 8.11. It only provides a link for the …
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Manager Action Ignored?Summary: I requested manager action more than a week ago, but have since received no support or even manager acknowledgement. What are the next steps? Content (please en…
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Want to Implement text to Speech Functionality in OFSSummary: Hi All, We have a requirement in Oracle Field Service (OFS) where field engineers should be able to listen to work order instructions while traveling to the cus…
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Unable to get Text Area value from CX Redwood Opportunity page to CPQ Import opporunity pageSummary: Hi, Recenty we have moved to Redwood page for Lead Opporunity page and customer Acc page. I have added textarea field in Opporunity page where user can enter an…
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'' is not valid for the type xsd:doubleSummary: On SFDC quote upsert we are getting this error '' is not valid for the type xsd:double", this happens when a renewal quote gets created from OIC and save action…
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CPQ Redwood Admin UI DocumentationSummary: Hi, we have been diving into the new Redwood UI in CPQ and a big chunk of our time has been spent just trying to find where everything moved. The navigation shi…
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Hi @Ekta PaliwalSummary: We are facing many issues while using the Redwood in 26B Content (please ensure you mask any confidential information): We are facing session expiry issues when…
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Collection Type in BMLSummary: What is collection type in BML? I tried print method, get method, but nothing works. I was really surprised with print not working. See Below: Content (please e…
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LOV Translation for Menu Attributes in Redwood Configuration UISummary: We are working with the Redwood Configuration UI and would like to understand the supported approach for translating List of Values (LOVs) for Menu attributes i…
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Can I source one document designer template into another using XSL snippetSummary: We have multiple templates based on customer and we would like to have some centralized content as a separate document designer template which can be sourced in… -
Redwood View Archives – Bulk Delete Archived QuotesSummary: We have a requirement to purge approximately 24,000 archived quotes from our Oracle CPQ environment. In the Redwood UI, we noticed that the "Select All" option …