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To ensure that questions get required attention from community members and are NOT left unanswered, it’s important for the author to indicate (by selecting “Yes” or “No” when prompted) whether the question was answered. (newly added) Please note that it is also important to respond to EACH comment your question receives. Your Yes or No response ensures an accurate status for your question.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
Eloqua
Discussion List
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Is the optimization time calculated by Send Time Optimization visible?Content (please ensure you mask any confidential information): Can I see the days and times calculated by Send Time Optimization on the contact's screen, profiler, and s… -
Sending Text-Only Emails to Specific DomainWe're experiencing a situation where a certain domain we're sending emails to seemingly has proprietary software that's causing auto opens and clicks that are skewing ou… -
Announcing: Oracle CX Partner Enablement Training Series (Sep 8 - Oct 2)We’re excited to invite all Oracle implementation partners to join our upcoming Oracle CX Partner Enablement Training Series, starting September 8 and running through Oc… -
REST API calls - Custom Object Record - system dateHello Team! I would like to retrieve the list of custom data records that were added to the Custom Object in a given period of time - so I am interested in the custom ob…
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Are you able to use the Possible Forwards metric in the Program/Campaign Canvas or Lead Scoring?Summary: Is it possible to use Possible Forwards in your filters or segments on a Program or Campaign Canvas. Similarly, is it available for Lead Scoring? Content (pleas…
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Multi-Factor Authentication Eloqua APICurrently, we are considering using Eloqua's API features, but there is a request to perform multi-factor authentication when authenticating using the API. For example, …
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Has anyone set up the API for Qualtrics? Or is there any news on an Integration?We have been using Qualtrics for over a year and its a pain to send emails through their system. MY developer tried to set up the API, but said it wasn't worth it. Has s…
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Does Eloqua regenerate dynamic email content when retrying soft-bounced emails?Hi everyone, According to the official Eloqua documentation, when an email soft bounces (e.g., due to a full inbox or temporary delivery failure), Eloqua attempts to res…
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How to capture email asset ID, campaign name, and campaign ID in an Eloqua form?I have a normal demo request Eloqua form that I’d like to use for tracking demo requests. I would like to update it with new fields to help with reporting and analysis. … -
Your Redwood experience?Hi After using the new Redwood interface in Eloqua for quite some time, I would like to ask the community about your feelings in comparison to the classic Eloqua look? U… -
REMINDER: CX Solution Overview Demos This Week - Register today!!Have you had a chance to pop into one of our CX Solution Overview demo hours? Responding to customer feedback and interest, we’ve launched an ongoing series of regularly… -
Oracle Eloqua 25B: Redwood experience content editorsOverview Starting in the 25B release, you can opt-in to access the Redwood experience content editors. You can use the new editors with the following component library a… -
Eloqua Campaign Issue 18 August 2025Summary: Campaigns Not Sending Emails Content (please ensure you mask any confidential information): Scheduled emails that were set for this morning are stuck in the ema…
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Serious disruptions in Eloqua POD 6 after the recent 25C update.Summary: Emails are not send at all… Content: After applying the 25C patch, we have been experiencing serious issues with sending emails from our campaigns (POD6) since …
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Connecting Oracle Infinity to Oracle Eloqua custom objectHi, We are connecting Oracle Infinity to push data to Oracle Eloqua custom object through webhook. But we are getting below error, Resending data. Retry Attempt 1 starts…
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1Remove limit on look up table imports in sf connected app in EloquaSummary: The lookup table data import in the SF connected app does not offer parity with the native integration as it limits the number of records that can be imported t…
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How can I exclude auto-open contacts from future database cleanups?Summary: Auto-open security settings masking engaged contacts Content (please ensure you mask any confidential information): We recently cleaned up our database using a …
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Insight Reporting | Adjusting Totals for Tables and Performance TilesWhen viewing Insight report totals for unique metrics, you may have encountered a scenario where the total value is not displaying the sum of the column as you might be …
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Can we see recent acivity of a contact once email is directly sent via CDO?Hi Team, We have created a CDO "P_US_ProductREgistration" , and also had directly triggered to "SEnd Email" via CDO REcord Services. But, a particular record with the em…
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Implementing Double Opt InWe just implemented Double Opt-In in Eloqua, so I thought I would share some details about our implementation. Problem: * Need to implement a confirmed opt-in on a per c…
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Recurring issues with Eloqua Insight reporting serversHave you also noticed a significant drop in the quality of services on Oracle’s side recently? This is already the third time (1 month) I’ve reported a recurring and per…
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Eloqua Analytics - Insights unavailableHi All, we are unable to access Eloqua Insight. Anyone else facing same issue? after logging in to Eloqua, we are not able to login to Insight. Scheduled reports as well… -
Sales Tools for Eloqua Chrome Extension version 3.0 is now LiveWe’re really pleased to announce the latest version of our Chrome browser Extension is now live for users of Oracle Eloqua Sales Tools. Get started today by Installing t… -
Can we clear account fields dataSummary: We need to clear values present in few of account fields from integrations which are not renewed, I see that we can create Update rules but cannot appear in Con…
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CDO records upload process - NEXT button not activeSummary: The NEXT button is not active while processing CDO records upload Content (please ensure you mask any confidential information): Have you ever experienced the p…
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Image encryption(%7B0a8116b3-4e8a-4271-bf18-52a50a661eb4%7D) removalSummary: We would like to make some images to pull dynamically from folders they hosted, to do that I think we only have solution where dynamic blocks, other way like wh…
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Eloqua Picklist is not updating on Landing PageHi Kindly help me with regards to the picklist that is not updating on the landing page. Recently I've used picklist on forms and added it to the Landing page, however t…
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Auto Opens & Clicks Getting Through Eloqua's Filter?!We've noticed a few examples of emails (so far) with a lot of clicks, however most to all of them are are on the "view as webpage" link, the very first link on the email…
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Recorded Webinar-How Haymarket Media Turned Fragmented Data into Personalized Experiences with UnityJoin Haymarket Media and Oracle Digital Experience (ODX) for a behind-the-scenes look at how they partnered to unify 30+ brands and disconnected data systems—fueling sma… -
Campaign Fields textfield Max. number of digits allowed?Hello! Could you please confirm the character limit for small/large text fields in campaigns? I was able to find this information for contact fields—for example, contact…