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Field Service
Discussion List
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Reducing File Size on Oracle Form SubmissionSummary: We are currently facing an issue where certain images that are captured on more modern devices are larger files sizes, our downstream systems are struggling to … -
Make list view as default when a user opens dispatch consoleSummary: As far as I am aware there is not option to make list view as default when a user opens dispatch console. I would like to confirm if my understanding is correct…
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How do we restore accidentally canceled activities?Summary: We have accidentally canceled numerous activities in the system for the upcoming date. How do we go about restoring them into a pending status to continue busin… -
Use of Tech GPS location with real-time trafficSummary: Is resource GPS location used as starting point of travel with real-time traffic estimates after route has been activated? Content (please ensure you mask any c…
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How to set activity precedence during auto routing based on an activity field value ?I would like to know how we could define the activity assignment sequence based on a specific activity field value in auto routing plan. For example, activity with activ…
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OFS Application Autonomous Database Time OutSummary: If the autonomous database is down, is there a time out for real time file? If so, what is it? Content (required): Our client is asking if the autonomous databa…
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Type Resourse "Worehuose"Summary: Good afternoon, everyone, Is there more information about the new resource type with role "Warehouse"? I only found the description in update 24A. Thank you ver…
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What is the new end of life for an OFS product ( In new release process column EOL is now removed)?Summary: We noticed that for 24A product release process, column end of life support is removed and there is no mention of by when support will be provided for an older …
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How to identify when an activity is rescheduled by routing?Summary: Content (please ensure you mask any confidential information): Hello good morning community; We would like to know if there is a way to identify when an activit… -
How to see parts catalog image that requires autenticationHi Everyone, In the parts catalog sync, part's image paths are extracted from Oracle ERP and passed to the OFS . The image URLs are private and require authentication to… -
Rest API Get Resource User is not showing responseSummary: mainResourceId of user matches to the resourceId of resource but there is no result coming back when getting resource users. Content (please ensure you mask any…
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Recreate From Another Instance- Target instance meta dataSummary: Do we have a possibility to get meta data of target instance after performing Recreate From Another Instance. we are looking for details like what was source us…
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Add additional Inventory properties in Required Inventory and Inventory grid screensHi Everyone , Our customer wanted to see additional parts details /fields in the required parts and inventory grid screens. So far this features is not supported in OFS …
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resource usage plugin- can be integrated apart from wacs?Summary: This is what documenatation says: Upon completion of resource usage which calls Oracle Integration Cloud (Oracle Utilities OFSC WACS Resource Usage Details inte… -
Routing an FA without Work ZoneSummary: Hi. Currently, our business rule is set up to use work zone support to let the FAs auto-routed to their designated buckets via routing plans. However, we have o…
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Configuration Parts CatalogsSummary: Hello, good afternoon, This time I am trying to configure Parts Catalogs but I can't find much documentation about this feature and how it works. I only found i…
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How to set up Capacity Areas in OFSC with work zonesSummary: We would like to be able to check the available capacity in a work zone but there does not seem to be a way of doing this using the Capacity & Quota module in O…
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Post recreating OFS environment from another instance whether we will have backup of old instanceSummary: Post recreating OFS environment from another instance whether we will have backup of old instance. This is needed to ensure if we see many issues on new created…
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Upload parts to the catalogSummary: Issue: language have added language as english in my put request, getting response as success but still..not accesible due to language issue. Also want to under…
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Asset Details OFS Standard Plugin ParametersUnable to configure Asset Plugin We have tried installing the latest Asset 360 plugin (23C) and noticed that there is a mandatory parameter called "NodeTypeCodes". Where…
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spares inventory wrt normal inventorySummary: In daily operation, business need to carry out repairs / replacement of meter device in a quick manner. As such, they may allocate some spare meters to the emer…
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list of the existing attributes (fields) native to OFSC.Summary: My client is looking for native data attributes wrt field service . Does Oracle provides it? how can i get standard list of all fields for all entities with maj…
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Place order for spare part in Parts Catalog from MobilityContent Hi, The document for Parts Catalog says: It enables the technician to look up the spare part required for replacement, discuss the replacement terms (price, peri…
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In Dispatch Console Map, FA is showing a crossed location icon. What does it mean?Summary: Hi. Our field rep is using the dispatch console map so that they can easily see and access how the activities will be orderly scheduled and routed based on thei…
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Usage of parts catalog in required inventoryHi All, We have a requirement to manually add required parts by dispatches when needed. To utilize the out of the box feature, we enabled the parts catalog and we are ab…
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Enabling Field services offering in Fusion ERPSummary: Our client is already using SCM and Finance modules in Fusion ERP . They are now interested in exploring Field Services as well. How can we enable Field Service…User_2025-08-15-00-51-41-714 62 views 2 comments 0 points Most recent by User_2025-08-15-00-51-41-714
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Change calendar view options in time viewHi All, Is there any options available to disable 2 day , 3 day options and add new option 4 day ? Customer has Mon thru Thursday as the working day , so they wanted fil…
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How to link Parts Catalog with InventorySummary How to link Parts Catalog with InventoryContent Hello All, I am trying to use parts catalog, using following navigation; but not able to use it properly! Can you…
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How to validate auth_string coming from OFSC channel on middleware?Summary: Need procedure to validate auth_string value from OFSC on middleware for outbound messages from OFSC Content (please ensure you mask any confidential informatio… -
'Temporary' parameter when adding a work skill using API?Summary: Using REST API if we add a work skill to a resources, with a start date in the future and no expiry date (so we leave the end date empty), the work skill gets a…