To ensure that questions get required attention from community members and are NOT left unanswered, it’s important for the author to indicate (by selecting “Yes” or “No” when prompted) whether the question was answered. (newly added) Please note that it is also important to respond to EACH comment your question receives. Your Yes or No response ensures an accurate status for your question.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
Field Service
Discussion List
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CSS for implementing a custom plug-in in Core ApplicationSummary CSS for implementing a custom plug-in in Core ApplicationContent Hi I need to implement a custom Plug-In the the Core Application. Do you have any CSS to share m… -
Custom Activity StatusSummary Adding Custom Activity SatusuContent Hi Community, We have new requirement on Activity Status as below, When Activity is in Bucket, status will be - Pending (OOT… -
Contingent WorkersSummary Contingent WorkersContent Hello All, Has anyone implemented "Contingent Workers" in OFSC.? We have a scenario where we need to differentiate the cost between Inh…User_2025-02-03-21-37-31-207 55 views 2 comments 0 points Most recent by User_2025-02-03-21-37-31-207 -
Navigation Away behaviorSummary Navigation Away behavior should allow partial saveContent Hello, The "Yes" button of the pop-up works like the Submit button of the form. This represents a probl…User_2025-02-06-00-39-09-744 49 views 1 comment 2 points Most recent by User_2025-02-01-08-03-31-185
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Field Service Set up docSummary Field Service Set up docContent Hi All, Does oracle provide any standard template to capture the set up values of OFSC? I couldnt get one. If you have one such c… -
Common Question About Field ServiceSummary i want to know field service FeatureContent Hi I asked before about how I can create service request from Field Service , and I got the answer that I have to cre…
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Linked Jobs in Multiple TimeZonesSummary Linked Jobs in Multiple TimeZonesContent Hi All, Has anyone worked on linked templates (start - after, simultaneous) where the second resource is in different ti… -
Custom Activity StatusContent Hi If i create new Activitystatus (enum filed ) means .. How can i fetch the value in Custom(ActivtiyStatus) Based on Default Buttons like end,suspend,Cancelled …User_2025-02-05-09-04-44-172 44 views 1 comment 0 points Most recent by User_2025-02-01-08-03-31-185
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Technician MobileContent Hi Is there any feature available to check the battery percentage? in Field Technician Please do needfull Thanks, Muthu.E Version 20aUser_2025-02-05-09-04-44-172 36 views 1 comment 0 points Most recent by User_2025-02-01-08-03-31-185
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Route Re-optimisationSummary Re-optimize or re-route all the assigned activities if a new activity is added to the bucket.Content Hello, We have a routing plan which is configured to run eve…
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Core Application and Plug-in to open external applicationContent Have you ever tried to define a Plug-In to open an external web application in Core Application? Could you share some suggestion about the configuration needed? …
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call logSummary I need a record of the calls made by the resources.Content Hi everyone Is there a way to keep a record of calls made to customers? regards. Version 20a
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Common Questions About Field ServiceSummary Common Questions About Field ServiceContent Hi all I have been worked before in custom Field service application, and the cycle in summery was 1- create Service …
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Activity StatusContent Hi , i want to add 'lov value" in Activtiy status is that possible?????. But OOTB Activtiy status field as text field .is this possible to add new value to show …User_2025-02-05-09-04-44-172 39 views 4 comments 0 points Most recent by User_2025-02-05-09-04-44-172
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Make activity visbile for Bukcet/GroupSummary OFSC CoreContent Hi, In our instance we have 2 types of activities Internal and Customer. Now in Resource tree we have groups and buckets. If we try to add new a…User_2025-02-03-21-37-31-207 25 views 2 comments 0 points Most recent by User_2025-02-03-21-37-31-207
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Unable to route the activity - re-optimization issueSummary While Routing- Receiving the error 'Result is not accepted according to reoptimization criteria'Content Hi All, We have enabled the 'Move activities between reso…User_2025-02-03-22-01-17-623 39 views 0 comments 0 points Most recent by User_2025-02-03-22-01-17-623
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Send notification based on idle timeContent Hi All, Is there any possibility where the notification will be sent based on the technician idle time. As i see there is no notification trigger for idle time. … -
File Attachment is possible ???Content Hi , I want attach document like PDF,Excell is this possible???... Already "upload "is there but it accept only picture. Use Case: Supervisor need to send pdf fi…User_2025-02-05-09-04-44-172 60 views 2 comments 1 point Most recent by User_2025-02-05-09-04-44-172
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Digital SignatureSummary One customer signature for mutiple SR'sContent We have scenario where a field service rep takes signature from the same customer for two different service reques…User_2025-02-05-11-15-59-953 34 views 1 comment 0 points Most recent by User_2025-02-01-08-03-31-185
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Creating PDF from mobility formSummary We need to generate pdf file for a particular mobility form and send it to customer emailContent Our business is like we create a job in CRM and that job came ac… -
Configure Resource History in Unified ViewSummary How to get resource history in unified viewContent Hi all, Previously in the legacy manage view, we had the ability to view resource information and within that …
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Bulk RoutingSummary Bulk RoutingContent Hi Gurus, can you please let me know what is Bulk Routing all about? When is this used over another? Thanks, Sunil
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Sequential Routing - Business Example and NeedSummary Sequential Routing - Business Example and NeedContent Dear Champs, While I understand in OFSC application we can now run a sequential routing, I need an understa…
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How a Oracle Field service cycle works?Content I am trying to know about how OFSC life cycle works for a service request. That is from raising service request to its closer/resolution. I would like to know th…
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Quotation Number in OFSCSummary Quotation Number in OFSCContent Hi Champs, Can you please help understand if we can have a Quotation (simple) that we can configure/build withing OFSC and not ne…
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Use "address" as bundling key and create bundling key only automated-routingSummary We want to create a routing profile that will add more weight to bundling than address coordinateContent I have seen a few similar posts in the past, but not any…User_2025-02-04-12-26-21-727 35 views 2 comments 1 point Most recent by User_2025-02-04-12-26-21-727
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How can we do Bulk Load of Users through REST APISummary How can we do Bulk Load of Users from a .csv file through REST APIContent Hello All, How can we do Bulk Load of Users through REST API using a .csv file. Thanks,…User_2025-01-30-02-11-25-369 70 views 10 comments 0 points Most recent by User_2025-01-30-02-11-25-369
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Need help using date_diff with an if statementSummary I am trying to find the resolution time on incidents that are only in certain product familiesContent Hello, I am trying to find the average resolution time on i…User_2025-02-05-19-50-52-219 54 views 1 comment 0 points Most recent by User_2025-01-31-00-30-32-814
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Upload Images custom tab is blankSummary Our custom tab is blank since a few weeks. This tab should upload images which later are used in answersContent Hi! In our ORN instance we have modified our answ…User_2025-02-05-05-56-14-702 40 views 1 comment 0 points Most recent by User_2025-01-31-00-30-32-814
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Booking Status - Map Color ChangingContent Hi All, Do you know if is it possible (and how) to see changes on Map color, on Quota Booking Status Map? It seems the Subtitle refers to the Map, but those colo…