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Field Service
Discussion List
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Optimization Route without the bucketSummary Can I use the optimization route without using the bucket?Content Hi Currently all the activities are dropped in the agent. cause Routing hasn't been configured …User_2025-02-03-20-48-58-461 33 views 1 comment 0 points Most recent by User_2025-02-01-08-03-31-185 -
Reoptimization sectionSummary Reoptimization section missing in Routing planContent Hi I was at the routing plan configuration and I was looking for the reoptimization section but is not in t…User_2025-02-03-20-48-58-461 44 views 5 comments 0 points Most recent by User_2025-02-03-20-48-58-461
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Making workskills as readonlySummary how to make workskills as readonly?Content Is there a way to make workskills as readonly so that a user can see the workskills but should not be able to alter it… -
Implications of Overnight work settings in business rulesSummary what are the implications of Overnight work for setting value of 23 hours?Content Our requirement is that technicians should be able to close/End their activitie…
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Validation for File TypesSummary Validation for File TypesContent Hello all, Does anyone know if there is a way where we can apply any kind of validation for File Types Properties? Thank you in …User_2025-02-04-12-08-41-810 22 views 1 comment 0 points Most recent by User_2025-02-01-08-03-31-185
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Filtering Activities on the Map ViewContent Does anybody know if there is a way of filtering activities in the map view when looking at activities assigned to a bucket or another resource. As per the scree…
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Load of activities in the bucket missing in routing.Summary I loaded some activities to the bucket, but the activities are not reflecting in the routing planContent I'd like to know why the routing plan is not detecting t…User_2025-02-03-20-48-58-461 31 views 4 comments 0 points Most recent by User_2025-02-03-20-28-53-847
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Getting Assisting ActivitiesSummary how to get assisting activitiesContent Is there a way to list the assisting activities for a team? I tried via API but i could not get them neither i can get tea…
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Field text received half from Mobility to Core ManageSummary Activity closing details received half on Core Manage Activity details screenContent Hi, Can any one tell me which is the field i need to check for the below iss… -
Work Orders search duration limitation in Manage screenSummary Work Orders search duration limitationContent Hello, Want to know that in OFSC we can search Work Order. But I want to know the duration period( how long back ) …Neha AbhayNarayan Singh-Support-Oracle 31 views 1 comment 0 points Most recent by User_2025-02-01-08-03-31-185
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Using message scenario to suspend and move activitiesSummary How to suspend a single day activity and move same to the following day using message scenarios?Content Hello, I have a single day activity which when suspended,…User_2025-02-03-19-04-27-500 34 views 2 comments 0 points Most recent by User_2025-02-04-12-26-21-727
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Forms - Add button to Custom FormSummary Forms - Add button to Custom FormContent Hello Experts, I am using for the first time Forms & Plugins. I created one custom form(not plugin) and also included it…User_2025-02-04-12-08-41-810 59 views 1 comment 0 points Most recent by User_2025-02-04-12-08-41-810
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Is it possible add a custom plugin button on Add Activity form?Summary Is it possible add a custom plugin button on Add Activity form?Content I create a custom plugin and i want to use it on add activity form. There is any way to in…User_2025-02-05-00-48-01-347 38 views 4 comments 0 points Most recent by User_2025-02-05-00-48-01-347
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OAuth2 Token authentication for PostmanSummary OAuth2 Token authentication for PostmanContent Hi all, As we need to switch from legacy user/pass API access to a token based one (before 2019 summer), I started…User_2025-02-01-08-03-31-185 74 views 9 comments 0 points Most recent by User_2025-02-01-08-03-31-185
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Can a backup file taken with 19A be restored to 19B?Summary We have a data backup file from 19A. Would we be able to restore it to 19B?Content Hello. Our OFSC demo environment is currently on 19A but will soon be upgraded…
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Working on past activityContent Hi Gurus, As per OFSC functionality we know that the past activity cannot be moved or cloned. That particular activity will stay in the technician bucket forever…
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Message scenario: add_activity also sends message when moving activityContent Hello, I want to send email to certain technicians/dispatchers via OFSC Email message scenario, whenever an activity with certain conditions is created to OFSC. …User_2025-02-03-21-22-33-570 35 views 2 comments 0 points Most recent by User_2025-02-03-21-22-33-570
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Sharing activities between techniciansContent Apart from the route assigned to each technician we would like to have a pool of low priority activities common to all the technicians of the group. They should …
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Bucket is not assigning activities to resourcesSummary Bucket is not assigning activities to resources even when I already configured the calendars, workskills, workzones.Content I'm configuring Routing in a Test env…User_2025-02-03-20-48-58-461 39 views 4 comments 0 points Most recent by User_2025-01-30-02-11-25-369
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Regarding Certification ProgramContent Can someone guide me about Field Service Cloud Certification program and through related material or practice tests to crack the exam Version OFSC 2017 august re…
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Rearrange activity status groups in routeContent Is there a way to define the order with which we are seeing the groups in the technician's route? For example, we would like to see Pending and Non scheduled bef…
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Report of distances.Summary I need a report to know how long took it the field resource to get from one point to anotherContent Does the application has the option to make a report like thi…User_2025-02-03-20-48-58-461 24 views 1 comment 0 points Most recent by User_2025-02-01-08-03-31-185
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Filters in MobilitySummary Apply filters to MobilityContent Hello OFSC experts, I was wondering if there could be any procedure where I can apply a filter to the Mobility view. My intentio…User_2025-02-04-12-08-41-810 54 views 3 comments 0 points Most recent by User_2025-02-01-08-03-31-185
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Digital signature custom formSummary Sending Digital signature custom form to CustomerContent Hi Experts, We have a requirement where the user wants to send a custom form to the customer on email. C… -
Extraction of activities of the dayContent Dear, I appreciate your help, we are designing a control panel to visualize in neal real time the status of scheduled activities on the day, however we have not …User_2025-02-03-22-04-56-632 34 views 6 comments 0 points Most recent by User_2025-02-03-22-04-56-632
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Handling Past ActivitiesSummary How to 'End' a past activityContent Our customer business is hydrovac and their field resources used to go on field, do the work and then fill out few forms at t…
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19B Upgrade Observations/IssuesContent Hi All, Now that 19B is released and all will be running a series of regression tests, I thought it would be useful to share any observations and/or issues that …
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OFSC Open Source Developments - Data LoaderContent Hello OFSC community. A few have asked me about using the data migration and management tool I built for OFSC. Apologies if I didn't respond, I have just been ve… -
Completed Activity and Deactivate Route Email Notifications or Launch ConditionsSummary Email notification to technician to deactivate route or complete activityContent We want to "remind" our technicians to complete an activity and/or deactivate th…User_2025-02-04-12-26-21-727 45 views 5 comments 0 points Most recent by User_2025-02-04-12-26-21-727
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IOS/Android application Cache ManagementSummary How cache is managed on IOS/Android applications?Content Please can anyone guide how the cache is managed for IOS/Android mobility apps? If I take a picture and …