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Field Service
Discussion List
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Working on past activityContent Hi Gurus, As per OFSC functionality we know that the past activity cannot be moved or cloned. That particular activity will stay in the technician bucket forever… -
Message scenario: add_activity also sends message when moving activityContent Hello, I want to send email to certain technicians/dispatchers via OFSC Email message scenario, whenever an activity with certain conditions is created to OFSC. …User_2025-02-03-21-22-33-570 36 views 2 comments 0 points Most recent by User_2025-02-03-21-22-33-570
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Sharing activities between techniciansContent Apart from the route assigned to each technician we would like to have a pool of low priority activities common to all the technicians of the group. They should … -
Bucket is not assigning activities to resourcesSummary Bucket is not assigning activities to resources even when I already configured the calendars, workskills, workzones.Content I'm configuring Routing in a Test env…User_2025-02-03-20-48-58-461 38 views 4 comments 0 points Most recent by User_2025-01-30-02-11-25-369
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Regarding Certification ProgramContent Can someone guide me about Field Service Cloud Certification program and through related material or practice tests to crack the exam Version OFSC 2017 august re…
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Rearrange activity status groups in routeContent Is there a way to define the order with which we are seeing the groups in the technician's route? For example, we would like to see Pending and Non scheduled bef…
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Report of distances.Summary I need a report to know how long took it the field resource to get from one point to anotherContent Does the application has the option to make a report like thi…User_2025-02-03-20-48-58-461 25 views 1 comment 0 points Most recent by User_2025-02-01-08-03-31-185
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Filters in MobilitySummary Apply filters to MobilityContent Hello OFSC experts, I was wondering if there could be any procedure where I can apply a filter to the Mobility view. My intentio…User_2025-02-04-12-08-41-810 54 views 3 comments 0 points Most recent by User_2025-02-01-08-03-31-185
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Digital signature custom formSummary Sending Digital signature custom form to CustomerContent Hi Experts, We have a requirement where the user wants to send a custom form to the customer on email. C… -
Extraction of activities of the dayContent Dear, I appreciate your help, we are designing a control panel to visualize in neal real time the status of scheduled activities on the day, however we have not …User_2025-02-03-22-04-56-632 33 views 6 comments 0 points Most recent by User_2025-02-03-22-04-56-632
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Handling Past ActivitiesSummary How to 'End' a past activityContent Our customer business is hydrovac and their field resources used to go on field, do the work and then fill out few forms at t… -
19B Upgrade Observations/IssuesContent Hi All, Now that 19B is released and all will be running a series of regression tests, I thought it would be useful to share any observations and/or issues that …
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OFSC Open Source Developments - Data LoaderContent Hello OFSC community. A few have asked me about using the data migration and management tool I built for OFSC. Apologies if I didn't respond, I have just been ve… -
Completed Activity and Deactivate Route Email Notifications or Launch ConditionsSummary Email notification to technician to deactivate route or complete activityContent We want to "remind" our technicians to complete an activity and/or deactivate th…User_2025-02-04-12-26-21-727 43 views 5 comments 0 points Most recent by User_2025-02-04-12-26-21-727
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IOS/Android application Cache ManagementSummary How cache is managed on IOS/Android applications?Content Please can anyone guide how the cache is managed for IOS/Android mobility apps? If I take a picture and …
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Collected topic for Core Application in OFSC 18CContent Hi Guys, I like to open a new topic related to the Core Application functionality which seems to be not clear and not just for me. The documentation https://docs…
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Hiding Maps form mobility landing pageSummary How can i hide Maps section from the mobility landing pageContent Please can i know how can i hide Maps section from the Mobility landing page? Thanks Version 19A
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Print ReportContent Hi, Can we print or export the report in OFSC? We have an requirement where we need to print or export the report"Agent productivity by activity type".
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inventory SyncContent Hi Gurus, With the given Inventory REST API, can we have a sync of Inventory Items from Oracle Inventory cloud( Manual uploaded) and Oracle Field service Cloud. …
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Can an inventory item be deleted instead of being deinstalled?Content I have a requirement where an inventory item can sometimes be of type Labour or Transport. So, instead of being able to deinstall those, the technician should be…
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Integrating attachementContent Hi Gurus, Can we add multiple attachment while creating an activity or while technician updating an activity. And also can we pass the attachment to a source sys…User_2025-01-31-00-30-36-440 41 views 6 comments 0 points Most recent by User_2025-02-01-08-03-31-185
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Restricting field technician to not edit resource infoSummary how to restrict field technician to not modify user and work skillsContent How can i restrict my field technician to not modify its user details, calendar info a…
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Mobility forms tabs coloring to show if they are filled outSummary Mobility forms tabs coloring to show if they are filled outContent We have multiple tabs in a form and some of the tabs our technicians will be filling and some …
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Routing linked activities in different bucketsSummary How to automate scheduling of linked activities in different bucketsContent Hello all, I'd like to reach out to the OFSC community for ideas/suggestions regardin…
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Allowing 'Cancel' conditionalSummary Allowing 'Cancel' activity option to specific users based on visibility ruleContent Please can we allow cancelling of activities based on conditions? Our require…
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Error on canceling an activitySummary When i try to cancel an activity i get "Operation is not permitted. Please relogin. If problem persists contact technical support.."Content I am trying to cancel…
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Have visibility only of the activity started or the next pending (not both)Summary Have visibility only of the activity started or the next pendingContent we apply a filter with "pending_activity order" < 2, and the technician has visible the a…
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Default values in Form EditorSummary Setting a default service window or time slot in the Add Activity screenContent I'm attempting to identify how to set a default value for "time slot" for activit…
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Inventory List in PluginSummary Same Inventory List is showing for against a tech for all jobsContent Hi All, I was exploring the new 19a plugin and I had found that the same inventory list is … -
Test in Production InstanceContent Hi Gurus, It is uncertain to test our configuration in prod instance. To know our configurations are working fine in prod before delivering to the customer, how …