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Field Service
Discussion List
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Reopening a activityContent Hi Gurus, In one of the requirement, an actiivty will be not done when the technician does not have the required inventory. Once the inventory is loaded for the …User_2025-01-31-00-30-36-440 26 views 1 comment 0 points Most recent by User_2025-02-01-08-03-31-185
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Unscheduled ActivitiesSummary Marking Activities in Buckets as UnscheduledContent Our requirement to represent Activities that are in Buckets are Unscheduled and once they will be assigned to…
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Idea Submitted: Mass Activities for External WorkSummary Mass Activities for External Work and Creation in Bucket : Idea SubmittedContent Experts, I have submitted an idea for Mass Activities to be allowed for external…
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Near Miss in MobilitySummary OOTB Near Miss in MobilityContent Do we have OOTB near miss functionality in field service? If not, have anybody configured it via custom forms can highlight its…
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Update OFSC standard status based on custom field changeSummary Update OFSC standard status based on custom field change- Trigger message scenario based on custom fieldsContent Dears, I would like to set activity standard sta…
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OOTB ReportsSummary Can we modify or create custom reportsContent Can we do following with reports in field service: * Create custom dashboards * Create custom reports * Alter exist…
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Custom business rules and validationSummary Can we have custom business rules in field serviceContent How can we configure custom client specific business rules for field operators while assigning activiti…
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Renaming ActivitySummary how to rename Activity entityContent Our client requested to change the name of Activity entity as per their business naming convention. Please can anyone list t…
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Specifying Assisting Resource the activity he is going to assistSummary Which activity assisting resource is going to assistContent For team making when we drop a resource (truck or operator) to another operator it results in opening…
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Regular Expression and XSLT TransformationSummary Properties > Regular Expression and XSLT TransformationContent Please can any expert give an example of Custom Property regular expression and XSLT transformatio…
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xsl transformationContent Hi Gurus, I need to display a table and I have xml and xsl file. And in the document I found how to use as described the below link. https://docs.oracle.com/clou…
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Pre Start Form for an ActivitySummary Forcing an operator to fill a form in mobility before activity startContent In one of our requirement, our operator needs to fill a form before starting the acti…
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Teamwork and Creation in BucketSummary Functional Understanding on Teamwork and Creation in BucketContent Activities which can be performed in team cannot be assigned to buckets. I don't understand th…
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Routing to teamSummary Can Routing works for a teamContent Given a scenario like my certain activity types require a team of resources to work together on the same activity. Sometimes …
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Teaming in Resource TreeSummary Best way to create TeamingContent Our area Level buckets receive unscheduled activities and Area Managers Scheduled them manually by assigning team of resources.…
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Route Planning for the field operatorSummary Is possible to route a plan for the field operator on the map to follow and go to client sideContent We have a requirement where client wants to mention the rout…
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Going back to edit screenContent Hi All, Has anyone implemented the close method in plugin by going to a different screen? The examples provided move to start activity, end activity, not done ac…
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Holidays management for multiple countriesSummary How to manage holidays for multiple countriesContent If we add holidays for two different countries then how can we manage and apply it to field technicians? Tha…
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OOTB features, limitations and Customization Options for Field ServiceSummary What are the customization options available for Field ServiceContent I am trying to evaluate Oracle field service cloud for the out of the box functionalities, …
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Ending an activity on the next working DaySummary Field Service Agents wants to end an Overtime ActivityContent Hello Experts, We are currently working on a scenario that requires your valuable comments and feed…
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Routing Strategies > Top down approachSummary Routing Strategy among global bucket to Regional BucketsContent Our activities will be created from Sales Cloud. We have resource tree structure as explained in …
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Default date option to without time restrictionContent Hi, We have activity search icon on the top right side of OFSC. We have option to select the days for search - starting today, last 7 days, without time restrict…
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Good Map Vs Oralce MapSummary Which map is best from Google and Oracle MapsContent Please can guide about using maps service between Oracle and Google. Which one has more features and best to…
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Difference between a Group and BucketSummary What is the difference between a group and a bucket resourceContent What are the core differences between a group and a bucket resource. I know that Group cannot…
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Choosing different set of Maps from Bossiness RulesSummary Enabling the option to select different maps from Business RulesContent Hello Experts, As per our understanding, we can choose different maps from Bussiness Rule…User_2025-02-03-22-01-17-623 29 views 4 comments 0 points Most recent by User_2025-02-03-22-01-17-623
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Unable to upload the shapeSummary Issue concerning the upload of Workzone ShapesContent Hello Experts, We are trying the populate shape for Canada Via http://biogeo.ucdavis.edu/data/diva/adm/CAN_…User_2025-02-03-22-01-17-623 47 views 0 comments 0 points Most recent by User_2025-02-03-22-01-17-623
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Shapes for work zonesContent Hi All, I am trying to configure shapes for work zones. I have uploaded the shape files for UK in a zip file( containing .shp, .prj,. shx, .cst and .dbf files) f…
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Reschedule option in End activity ScreenContent Hi Gurus, Could anyone let me whether this can be acheived or not in user type. When a technician started working in a particular activity then he/she should be …
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Non scheduled activityContent Hi Gurus, While creating an activity type what is non-scheduled. As I could find while create an activity from external system without date it is created as Non …User_2025-01-31-00-30-36-440 53 views 2 comments 0 points Most recent by Dmytro Shurkov-Support-Oracle
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Field Service - Service RequestSummary Service Request Creation/Assignment/ApprovalContent I am reading about Service Request entity but could not found much information in the oracle docs for working…