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Field Service
Discussion List
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Add custom statusContent Hi Gurus, Can we add custom status within the existing status field? Thanks, Madhu -
Call Oracle iOS app (native)Summary Ability to call iOS Mobility application locally from other applicationsContent Hi, Is it possible to call the Oracle iOS Mobility application from other applica… -
Change the standard statusContent Hi Gurus, In one of a requirement is it possible to map a custom field with the standard status field? Eg: A custom field value is changed to Released the status…User_2025-01-31-00-30-36-440 30 views 2 comments 0 points Most recent by User_2025-01-31-00-30-36-440
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Send notificationContent Hi Gurus, In our requirement we are integrating Oracle field service with oracle inventory cloud. Here in real time we are displaying the items and the On hold q…User_2025-01-31-00-30-36-440 44 views 0 comments 0 points Most recent by User_2025-01-31-00-30-36-440
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Possible to change a resource's type?Summary Is is possible to change a resource's type?Content I created a Group resource in my tree. I would now like to change it to a Bucket. Is that possible? The Resour… -
Import InventoryContent HI Gurus, Can we import resource inventory? Thanks, MadhuUser_2025-01-31-00-30-36-440 38 views 1 comment 0 points Most recent by User_2025-02-01-08-03-31-185
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Mobility Plugin ExamplesContent Hi, I'm looking to see if anyone is able to share some examples of Mobility Plugins they've either written, or use on a daily basis. I'm not looking for code exa…
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Using Mobility Module for taking VideoSummary Using Mobility Module for taking Video of the Client LocationContent Hello Experts, we are currently working on a use case in which the Field Service Agent needs…User_2025-02-03-22-01-17-623 31 views 3 comments 0 points Most recent by User_2025-02-01-08-03-31-185
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Pop Up notificationContent HI Gurus, When an activity is assigned to a tech, they do receive notification via email or SMS. Is there a functionality to display pop up notification in the t…User_2025-01-31-00-30-36-440 44 views 3 comments 0 points Most recent by User_2025-01-31-00-30-36-440
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Assigning activitySummary directly assigning activity from tech to techContent Hi Gurus, What are the possible ways for assigning an activity from technician to technician. Other than col…
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Integrating OPA Mobile within OFSC AppSummary Potential challenges in integrating OPA mobile within OFSC AppContent Hi All, I would like to know if anyone was successful in integrating OPA mobile within OFSC… -
DailyExtract Date and TimeContent Hi We see in the daily extraction file that the request_date file shows a request_date field that brings the date but the time is not indicated, it is possible t… -
Rollback only specified status activitiesContent Hi Gurus, When a Technician is cancelled or not done will the activity automatically get rolled back to his manager bucket for these two status alone? If there i…User_2025-01-31-00-30-36-440 29 views 1 comment 0 points Most recent by User_2025-02-01-08-03-31-185
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Managing Time ZonesSummary Brasil has at this moment 4 different time zones. How to handle it in OFSC?Content Hi, with daylight saving Brazil has at this moment 4 different time zones, dep… -
License DependencyContent Hi, In OFSC how does the license depend on? Is it by the number of users we create in the OFSC application. Thanks, DilipUser_2025-02-03-20-16-47-345 32 views 2 comments 1 point Most recent by Dmytro Shurkov-Support-Oracle
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Undefined workzoneSummary Defining the workzone key to the technician , error is populatedContent Hi Gurus, I have created a custom property called "work center". I have to assign each wo…User_2025-01-31-00-30-36-440 31 views 1 comment 0 points Most recent by User_2025-02-03-20-28-53-847
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Custom ReportsContent Hi Gurus, How do we create a custom report in OFSC? In one of our requirement, we have to show report of the technicians who have working during a particular shi…User_2025-01-31-00-30-36-440 24 views 3 comments 0 points Most recent by User_2025-02-01-08-03-31-185
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Activities and Resource labelsSummary Hi I'm trying to change the terms Activities and Resources to something else i.e Appointments and TechniciansContent Does anyone know if this can be done?. The e… -
Miles/KilometerSummary How to get miles/km against each activity?Content There is a requirement where we need to show certain miles against each activity. when an activity is completed…
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Smart Location and Geocoding differenceContent Hi Gurus, In OFSC module there is smart location and smart and geocoding provider, what is the difference between the two? Thanks in Advance, MadhuUser_2025-01-31-00-30-36-440 40 views 1 comment 0 points Most recent by User_2025-02-01-08-03-31-185
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Modify the recent contacts report or hide altogether recent contacts in the Contact Search dialogSummary Modify the recent contacts report or hide altogether recent contacts in the Contact Search dialogContent Hello All, Is it possible to Modify the recent contacts …
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Difference between workzone and locationContent Hi Gurus, What is difference between adding a workzone and a location to a technician? Thanks, MadhuUser_2025-01-31-00-30-36-440 33 views 2 comments 0 points Most recent by User_2025-01-29-00-17-24-665
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Night Shift ActivitiesContent We are currently in testing and have many shift with some being overnight. Those overnight shifts are assigned to mobile techs and when they start an activity be…
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Warning color changeContent Hi, In activity type we have color codes for different status, what does warning indicate? Even when the activity duration is extending beyond the mentioned dura…User_2025-02-03-20-16-47-345 35 views 1 comment 0 points Most recent by User_2025-02-03-20-28-53-847
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Unable to access "Loaders Activities"Summary Unable to acess functionality "Loaders Activities"Content Hi all, For mass upload of Activities I want to make use -again- of the "Loaders Activities" functional…
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Color code changeSummary Change in color code when technician is working beyond the specified timeContent Hi Gurus, How do we indicate a warning color in the timeline view when the techn…
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How to deal with the Daylight Saving TimeSummary How to deal with the Daylight Saving Time in OFSCContent Hi Community, How to execute or deal with the Daylight Saving Time on OFSC, is there any timezone we nee…
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Forecasting - Link between available resources and forecasted workloadSummary How does OFSC calculate the forecasted workload figureContent We are investigating the forecasting module in OFSC and how it can be implemented to support our pl…
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Travel DistanceSummary Calculation of Distance Travelled by a Field Technician throughout the day.Content Hi, Is there any parameter or API available which provides information about t…
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ICS configured as Delivery Channel in Message ScenarioContent Hi Guys, Anyone can share information regarding the use of Oracle ICS to be part of Delivery Channel in Message Scenario? Thanks Jeffry Version 18C