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Responsys
Discussion List
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Insert two or more config.json in the same SDK - Push ConfigurationHi community, I'm configuring Push to my customer, they have 4 Account Bundles and they want to send Push to the same app in all Account. And to do that I will need repe… -
Using RPL to display a content loopHi there! Really struggling to pull data from a SQL view into a campaign using a RPL. I have a SQL view in the following format. RIID_ NAME CATEGORY PRICE GENDER PRODUCT… -
Deletion of records from profile extension and supplemental tablesHi I have a list of RIID / Email_Address having 4k records which got created because of wrong import settings. Now I need to delete these records from PETs and Supps (ha… -
How to get the contact Activity Report in Responsys for a particular contact in a list?Hi All, I’m looking for a report where I can get the activity report of a particular contact based on RIID_ or customer_ID or email_address! For example: We have this fe… -
IP Warming Program for ResponsysHi team, Should we create any ip warming program in Responsys like Eloqua or should sent separate campaigns for seven days? Thanks, Joe -
Help understanding how a data switch worksWhen using a data switch to filter based on criteria like domain, are the resulting records limited to the initial view? Meaning, the data switch filter will only return… -
how to know the IPHi all: How can I know the IP from I am sending a campaign? Till now, the only information I can see is if the campaign is with a Promotional or with a Transactional IP,… -
Transactional Email Campaign in ResponsysHi Team, In responsys, i can't see the email campaign purpose as "Transactional". I can see only "Promotional". Is there any additional license required for Transactiona… -
Rich message issue in Android 8.0Hi All, We have observed an issue with Rich message viewer in Android 8.0 with Push SDK. The app is crashed when a rich message or in-app message is being viewed by the … -
Program to send to non clickHi all, I am trying to send a two campaigns with a program, something like this: In the filter, I select all the audience. The campaign "MAIL01" is sent to 3 people (the…User_2025-03-07-22-19-28-890 11 views 4 comments 0 points Most recent by User_2025-03-07-22-19-28-890 -
Possibility to add sent date and time in a campaign?Hi Everyone! Is there any possibility to add system date into the campaign email body without using PET/SUP Data-sources? Kindly add your valuable comments! Thanks, Sudh… -
RPL Skips in Subject LineWe are setting up a program and have set it up to send a series of emails - one per week - for 5 weeks. We have added RPL to "skip" sending certain emails to individuals… -
Rapid Retargeter need Bluekai Integration?Hi community, I know that Rapid Retargeter use Bluekai Coretag, I have the informations that came from my CSM (ex: Swap ID, Container ID). But Rapid Retargeting don'ts w… -
Is Campaign ID available in Interactive Dashboards?Hi there, I have a quick question. I am doing some analysis on our campaigns using the CED files output out of Responsys. To help identify the campaigns in the CED files… -
How to skip sending email?Hi guys, I wonder if there's way to skip sending triggered email if sent data is missing. For example: I have a triggered email to send email to customer with voucher co… -
iOS badge parameter missing in Push Notifications payloadHi Team, we are in the process of implementing the push notifications from Responsys to our app. We have worked with the app developers, but they have a concern that as … -
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Retrieveing Campaign_ID without waiting the logsHello ! is there any way to retrieve the Campaign_ID? (without waiting for the logs to be integrated in our data warehouse the day after) Thanks in advance -
Is Launch_ID unique or unique per campaignHi there, I was wondering whether the launch_id from the launch_state table is totally unique in my Responsys account or if it is only unique per campaign? Thanks for yo… -
Emaildeliverability_status linked to the email address or the RIID?Hello ! I was wondering if the Emaildeliverability_status field is updated based on the email address or the RIID? thanks for your help! -
Subject line testing in a programHi Trying to set up a Program for subject line testing. I have it set up for 30% sample size and three tests, but I getting the following errors when validating. Any sug… -
STO Program setupHi All, We have STO requirement to send Email to all members who have STO timings between Friday to Sunday. So to achieve this requirement we have updated the program. P… -
Default variables in EMD + lookup function in link tablesHi, I was wondering if someone could help. In the Classic version of Responsys, I used touse $nothing()$ for variables if I didn't need anything to be displayed. When I …User_2025-03-07-22-16-23-707 11 views 8 comments 0 points Most recent by User_2025-03-07-22-16-23-707 -
Editing a Supplemental Table Data through Program or any other way?Hello All, I have a Supplemental Table in which data is added on a daily basis through Connect Job (Excel Files are Imported via Connect Jobs). Now there is a Column in … -
Responsys deep links for iOS & Android app?Hi all! I've been looking how to use the deep links to direct to the mobile apps in the app store for iOS & Android. I saw that there is a iOS/Android section in the lin… -
Insert HTML code into Responsys Email via Supplemental TableHi, I am attempting to insert a Personalization Token from a Supplemental table. That data is coded with HTML. I am able to get it to display properly in the preview usi… -
Timing when Auto-closing campaignWhen setting auto-close on a campaign for a specific date, does it close at 11:59pm or 12:01am? Example: offer ends at the end of June 12. Should the auto-close be set f…User_2025-03-07-22-17-43-796 11 views 2 comments 0 points Most recent by User_2025-03-07-22-17-45-875 -
How can we know if an email is sent to the Inbox or to the Spam box?Hi, When we send a campaign with Responsys, if the email is really sent, it appears as sent (obvious). But, is it possible to know if the email has been sent to the Inbo… -
Email Behavior data in SQL ViewHi there, I'm attempting to send Email Campaigns using Supplemental Data and Email Behavior: Basically, I don't want to send the same E-mail campaign more than once in a… -
Responsys Program: GET DATA feature documentationHello Insiders, I'm currently working with a team using Responsys that has a SQL view setup to see the overlap between 2 lists. One list is a "lead" or prospects, and on…