Featured Content
To ensure that questions get required attention from community members and are NOT left unanswered, it’s important for the author to indicate (by selecting “Yes” or “No” when prompted) whether the question was answered. (newly added) Please note that it is also important to respond to EACH comment your question receives. Your Yes or No response ensures an accurate status for your question.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
Responsys
Discussion List
-
Interactive Dashboards: My DashboardI've received several questions about whether it is possible to customize the content of the Analytics Dashboard/Home page of Interactive Dashboards. You can certainly c… -
get current day and month only from Responsys timestamp formatHi, has anyone figured out how to extract from Rseponsys date field a current date. I am trying to query users whose date value in the data object matches todays date, s… -
SQL View Discussion ThreadFor questions regarding our SQL View Guidelines or general questions on SQL View creation and management, post here.
-
Forms Trigger Email CampaignsHow do you trigger email campaigns from form submissions? We connected it to a custom event but the custom event is not working. Note that the submissions are coming fro…
-
Using an SQL View to select Activated/Deactivated CustomersHi everyone, I would like to set up a program that stores in a PET every user who opted in or opted out. Normally, I would use the two program events Customer Activated …
-
Create A/B Testing program in ResponsysHi all: I want to create a program to test two campaigns, so we can decide which one is better. In this case, I create an initial filter with the audience I want to send…
-
Free CX Audience TrainingOracle CX Audience is an audience segmentation tool and customer analytics solution that eliminates the challenges of capturing and analyzing data at scale. It is an ope… -
Is there a drag and drop functionality for email builder?Resonsys - is there any drag and drop functionality, or pre built email templates for the email builder?
-
Folders in ResponsysHi, Does anybody know how to improve the definition of folders in Responsys? After 2 years working, we have a lot of several folders, and the only way of working in the …
-
Campaign history not being written in Responsys between 2nd and 4th FebruaryHi there, I wanted to check if anyone else experienced the same random issue that we did between 2nd and 4th February where campaign history, as in receipt of a particul…
-
Email skipped when the personalization in the subject line cannot be resolvedHello, I am sending a campaign where my subject line includes the city personalization ( ${ContactList.City}). I have 2 Oracle -Responsys accounts and in one of them whe…
-
STO Improves Email Opens in More Ways than OneMost Internet Service Providers (ISPs) set limits on the number of emails they receive from a sender during a specified period of time. They do this to prevent server pe…
-
How Send time Optimizatin Works?Hi Everyone, Send time optimization is a feature in Responsys which will be used to identify best time to send a Campaign. This time will be different for each profile l…
-
Cannot Select SQL view in Scheduled filter or view in Program DesignerHi all, Good Day! Could you please help me with the following. We have created SQL view that is supposed to be the segment that we will be using in our automated program…User_2025-03-07-22-15-32-517 12 views 4 comments 0 points Most recent by User_2025-03-07-22-15-32-517
-
Program timer - 3 days but launch at a different timeI'm creating a program with an email series, but the 2nd and 3rd in the series will launch at different times than the initial email. So the initial view is scheduled at…
-
Product Deep Dive: Rich PushProduct deep dive on Rich Push. View Video
-
How Setup Short Code in Responsys?Hi Community, I'm configuring short code in Responsys, but in brand management, I see this screen, someone know where I can find this informations? I need to request to …
-
How to view/show all data in the online version?Hi all, We are building an abandoned cart program in Responsys so when we receive the email launched by the event the data is OK but the list of products disappears when…
-
Entry tracking variables and IF statementsHi all, I'm looking to use some of the entry tracking variables from my program in an IF statement in an attached campaign. Please advise if / how this can be done. My I…
-
Insert data generated in an email into a list as a logIs there anyway we can 'SET DATA' from inside a RPL loop in a template to a list or table ? Basically we are generating user codes (printed in the email template & sent …
-
Responsys - Invalid CertificateHi, I am renewing my ssl but when i upload it it sys invalid certificate. i've checked ssl validity using the link https://www.sslshopper.com/certificate-key-matcher.htm…
-
Engagement FiltersHey guys, need quick help! I'm trying to create mutually exclusive and unique filters for an engaged audience on Responsys. Can you guys validate and verify if the condi…
-
Manipulating date in RPLHi, I would like to know if it is possible to manipulate date with RPL, just like it can be done in other languages, such as SQL when we use sysdate and we can obtain ot…
-
Email images not displaying in Hotmail/Outlook Live - new beta version?This week we have been getting complaints that our images are not being displayed in our Responsys emails when delivered to Hotmail accounts. Does anyone know what has c…User_2025-03-28-20-02-37-925 11 views 6 comments 0 points Most recent by User_2025-03-28-20-02-37-925
-
SMS AggregatorsHi team, What is the difference between the following terms. I can understand that those MT messages are one way message. I want to know the difference in terms of servi…
-
Date comparison in RPLHi, We are trying to compare two dates using RPL. The documentation says that this can be done; however, we couldn't find the correct syntax to do it. Anyone knows how t…
-
Loop data in subject lineI am working on a transactional email where each record will exist multiple times in a data source. CUSTOMER_ID_REQUEST_IDREQUEST_DATEREQUEST_TYPE1111111110000110/1/2018…
-
Getting Your Product Information: RPL makes it simpleIn the position I’m in, I’m often asked to “Translate” our older method of Built in Functions into the new RPL for workbook. Often this is because our customers have bee… -
Responsys - AWS Redshift?Does anyone have experience or know of a case of integrating Responsys and AWS Redshift? What was the use case and any limitations?
-
Responsys Content useHi, Can anyone let me know the correct answer for the question below? In every email, your client wants to provide a link so customers can download their latest menu. Th…