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Responsys
Discussion List
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RPL questionI am looking to pull in an encrypted personalized url from a supplemental table. For some reason I keep getting an error with the url. Anyone have any suggestions? -
Displaying RIID in link urlApologies if this has been covered but I searched the forums and didn't find anything. What is the best way to display the RIID in a link url? I have been able to displa…
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Custom Events, how do the work?Hi. I have read about the custom events and seen they are often used. But I can´t really find any solid explanation or tutorial on how to use them! I can see how to crea…User_2025-03-07-22-15-42-430 12 views 4 comments 0 points Most recent by User_2025-03-07-22-15-42-430
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How to test a program with custom criteria?I am trying to utilize the testing functionality in Programs and I am unable to test because my seed list does not contain all the fields that are required to qualify fo…User_2025-03-10-21-27-43-380 11 views 2 comments 0 points Most recent by User_2025-03-07-22-20-22-616
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Soft Bounce Best Practice.Hi , Can you guide me with what are the best practice to handle soft bounce. Other question I have is under what scenario soft bounce can be marked as Hard bounce and ho…User_2025-03-07-22-14-37-040 11 views 2 comments 0 points Most recent by User_2025-03-07-22-14-37-040
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Get converted value displayed in email campaign contentHi. Is it possible to draw in dynamic values in the email campaign content? So that it draws in the number of email recipents of the previous email campaign that has pur…User_2025-03-07-22-15-42-430 11 views 1 comment 0 points Most recent by User_2025-03-07-22-19-12-531
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How to download a filter list to a csv/xlsx through SFTP (Responsys)Hi, Could someone explain how to download a filter list as an excel file, via the SFTP to review customer data including email address. (More than 5000 records) Thanks.User_2025-03-07-22-18-15-969 12 views 2 comments 0 points Most recent by User_2025-03-07-22-18-15-969
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See List health by monthHey. Does any one know if it is possible to see your List health by month? Like if I want to see how many out-ins, opt-outs we had in january, feb, march, etc... up unti…
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Using Get Data in a program that starts with a filterHi all, I am building a program which starts with a filter and I then want to use Get Data to pull some additional data from a SQL view. The scheduled filter pulls custo…
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Tracking after deploymentHi, Is there a way to track a link after deployment if it wasn't added to the link table prior to? Thanks!
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How to pause program in customer journey prioritize other program and resume this back again.HI, I am creating a customer journey which runs over a period of 9 months. But on a particular events during that 9 months, I want to send out a separate event specific …
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Where does .today and .now in RPL depends their basis?Hi all, I am using .now and .today on my edm, however I would like to test it for tomorrows date, I tried to change the timezone of my laptop however it doesnt work. Can…
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Manage Duplication of Records on ReponsysHi, Can somebody explained me the process of managing duplication of email records on Responsys master Contact List and Filters? If there is any duplication of records, …
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How can I apply order to data population in email campaign?Hi, When months populate in this email campaign they appear to be in alphabetical order. Is there a way to get them to populate in order by month? Here is the coding:
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Is it possible to freeze the RPL into view to browser?Hello I have an EDM which is using an RPL ${dayadd(.now, 7)?string("yyyy-MM-dd")} where in the date today will be adding 7 days, It is functioning well, however there is…User_2025-03-07-22-15-32-517 12 views 4 comments 0 points Most recent by User_2025-03-07-22-15-32-517
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Responsys ProgramI am having some issues with a program I am trying to create. In testing it is not doing what it is set up to do. The program is a series of 3 emails. I am wondering if …
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Apostrophes are removed in gmail app?Is there anyone else that is finding this rare issue where the apostrophes are being removed completely? We had one person state that we didn't use an apostrophe in the …
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Order total in conversion tagHi. How to get the "order total" for a conversion sent back to Responsys? Like if you have a shopping website and you want to get the $ amount sent back to RSYS via the …User_2025-03-07-22-15-42-430 11 views 4 comments 0 points Most recent by User_2025-03-07-22-15-42-430
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Why Responsys BI does not show contact list fields for analysis* Responsys Interactive Dashboard BI does not show columns from contact list such as RIID_ ,CUSTOMER_ID_ ,EMAIL_ADDRESS_ ,EMAIL_FORMAT_ ,EMAIL_PERMISSION_STATUS_,,MOBILE…User_2025-03-07-22-14-37-040 3 views 2 comments 0 points Most recent by User_2025-03-07-22-14-37-040
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Getting "Rejected-SKIPPED AS NOT IN THE LIST" records from Connect import jobHello, I am scheduling connect jobs to import data into PET table. While importing few records gets skipped as they are not in Contact List. If a record gets rejected be…
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Quick Tip for Program: The DetourAs an Adoption Advisor, I've worked with many clients looking to streamline and simplify their Programs. This useful tip is one that I was taught as a Campaign Specialis… -
View History "Rows skipped" definition?In the View History for a load, i can't find any info on what would fall into the "Rows skipped" category. These rows are NOT included in the Rejected file, so I have no…
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How do we identify ROI from Responsys CampaignKindly advise us the possible way to create a report and identify ROI for multiple marketing campaigns. -
Bulk Campaign History ExportHi, Has anyone got any experience of doing a bulk export of campaign history data out of Responsys?, Basically I want to know which campaigns were sent to which email ad…
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Hide Mobile-Specific Content On Desktop In Email Design?First post here, so forgive me if this isn't in any proper format I'm looking to create an email that shows/does not show a linked button image depending on whether or n…User_2025-03-07-22-15-44-788 21 views 2 comments 0 points Most recent by User_2025-03-07-22-20-12-511
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how to ingest JSON using Responsys Personalization Language (RPL) into HTML in ResponsysWe wanted some directions around how to make our Json feeds work with Responsys Personalization Language (RPL). We went through the documentation but didn’t find anythin…
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Multiple level for approval in Responsys collaborationHi , We have multiple stack holder involved in approval process, is it possible to have multiple level of approval in responsys collaboration. I understand its limitatio…
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Audit reports in Interactive DashboardsHi All, We would like to know the remaining volume of emails, SMSs and Push messages that we purchased during provisioning so we can plan our renew accordingly. Is there… -
Collobaoration - Submit Content task unable to edit the email content.All - I have set the colloboration flow and which works fine. However , when I click submit content task and try to edit the content the content is in READ only mode and…