Get Started: AI Resources for Oracle Cloud HCM – Go Here
Progress with Redwood: Redwood Resources for Oracle Cloud HCM - Go Here
Progress with Redwood: Redwood Resources for Oracle Cloud HCM - Go Here
To ensure that questions get required attention from community members and are NOT left unanswered, it’s important for the author to indicate (by selecting “Yes” or “No” when prompted) whether the question was answered. (newly added) Please note that it is also important to respond to EACH comment your question receives. Your Yes or No response ensures an accurate status for your question.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
Digital Assistant
Discussion List
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MS Teams integration initial message is random text,Summary When ODA is initially accessed it says hello followed by random text instead of the user, can we change this to something more meaningful?Content When we access … -
Testing errors in ODASummary There are a lot of errors when testing the ODA, most caused by seeded utterancesContent We have implemented ODA and are not setting up the automated testing so t…
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HR Digital Assistant Testing LimitationSummary It isn't possible to test a digital assistant unless the skills are publishedContent When developing the digital assistant and the skills it is necessary to test…
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How-To: Viewing Job Applications in non-restricted phasesSummary This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers"Content #PassTheKnowledge In this exercise, you will learn: * Secure Ac… -
Not able to interact with my digital assistant via desktopSummary Hello - When i click on my DA from a desktop regardless of browser being used i am unable to send the message. It is working on a mobile device through the oralc… -
ODA : unable to Post questions in ChatBOtSummary From HCM cloud side we have enabled ChatBot but unable to post question , send option is disabled -
Our Offer to Ascend 2021 Conference-GoersSummary Enhance your skill and product knowledge with Cloud Development Center of ExcellenceContent Ascend 2021 Conference (link) First 6 HCM live customers who express …
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Confirm that Synchronization is Enabled Between the HCM and Digital Assistant InstancesSummary Not able to activate the DA as per the stepsContent Hi, I am trying to activate the DA for our Cloud HCM application and following the steps mentioned in the URL…
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Digital Assistant - Use caseContent Hi Team, Request you to check on the below use case and let us know if it is feasible in Oracle. Use case – Navigating/showing the section of business policies (…
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Which Messages can be Customized or Translated in HCM Digital Assistant?Content The HCM Digital Assistant Skill has been developed so that the text of all messages that are sent to the user can be modified or completely replaced with your ow… -
Three Essential Pre Launch TasksContent As a former VP of Development at Oracle I was the architect of the HCM Digital Assistant Early Adopter Program. In that capacity I had the privilege of working w…
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How-To: Training and Testing the HCM Digital AssistantSummary This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers"Content #PassTheKnowledge In these exercises, you will gain a good unde…
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Candidate Experience multi-site feature - enabling chatbot per siteContent Hi, since configuration of the Candidate Experience Channel ID has been moved to HCM Experience Design Studio it is no longer possible to set different channels …
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Answers Intent issueSummary Answers Intent issueContent Hi experts, We are exploring the possibility to use the answers intent feature to develop the FAQ skill for HR admins for our company… -
ODA Q&A framework security questionSummary ODA Q&A framework security questionContent Hi experts, We are exploring a Q&A framework in ODA for Fusion Applications and we are curious if it is possible to so…
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Oracle Digital Assisstant for Fusion HCM HelpdeskSummary Oracle Digital Assisstant for Fusion HCM Helpdesk to create service incidentsContent Hi All, Has Oracle introduced any new feature of digital assisstant in Oracl…
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Edit is disabled for Access Digital Assistant roleSummary Edit is disabled for Access Digital Assistant roleContent Hello Experts, While trying to enable Digital Assistant module in as per set up document edit is disabl…
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How-To: Disable Bot actions in ApprovalsSummary This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers"Content Courtesy of: ryan.patrick@occamonics.com In this exercise, you …
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HCM ODA - FA_DIGITAL_ASSISTANT_APP_ID setupSummary Can anyone please clarify what this profile option is and what it does?Content Background: I have logged an SR to Oracle Support because of HCM skill directory i…
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How to change the name of the DA in ODAContent Hi, How do you change the name of the DA in ODA? This is the area that states 'Ask' when the DA opens the frontend. This used to be configured through design stu…
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How-To: Using hcm Service to get new Representative TypesSummary This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers"Content #PassTheKnowledge In this exercise, you will learn: * Troublesh…
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Limit of Test cases in a DAContent Is there any limit in the number of test cases we have in a DA? Can we increase it? Also, after recent update, we couldnt export the test cases. Is this an issue… -
Maximum storage limit for archiving and purging conversationsContent Are there any maximum size limit in ODA for a customer to archive and purge the conversations recorded for performing analytics? Version 21B
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HCM ODA : Fetch Additional HR Representatives for an utterance " Show my HR Representatives"Summary For Clients and in specific geographies, where multiple HR Representatives exist, the requirement is for the ODA to fetch a list of all HRs Representatives for t… -
Customizing HCM skillContent Hi,Our customer expects us to create new skills for handling frequently accessed HCM content like Talent Profile. It works fine and fetches the expected output w…
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Why Chatbots are the Future of Customer Service? Webcast on-demandContent AI chatbots can process more than 85% of interactions between a utility and their customers in self-service fashion. That means no wait times for customers, redu… -
Ability to turn off an Action in Manager Self service SkillContent Extension of skills allows us to only update and add new intents on delivered skills. Looking for ways to turn off one specific action in Delivered Action type i…
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Hiring Skill - Create RequisitionContent We are exploring the capability of delivered Hiring Skill in Oracle Digital Assistant for requisition creation task. Right now the chatbot gives the static URL w…
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Not able to find articles in ODA HCM Knowledge SkillContent Hi, We are not able to find articles using ODA HSCM Knowledge Skill chatbot. we do have articles created in Knowledge module and we can access those articles fro…
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New Heldesk ODA SkillContent Hi all, I have updated our FADigitalAssistant the other day and noticed Heldesk was added in the list of skills. My question is: 1. Does this support the current…