Get Started: AI Resources for Oracle Cloud HCM – Go Here
Progress with Redwood: Redwood Resources for Oracle Cloud HCM - Go Here
Progress with Redwood: Redwood Resources for Oracle Cloud HCM - Go Here
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For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
Digital Assistant
Discussion List
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Which Messages can be Customized or Translated in HCM Digital Assistant?Content The HCM Digital Assistant Skill has been developed so that the text of all messages that are sent to the user can be modified or completely replaced with your ow… -
Three Essential Pre Launch TasksContent As a former VP of Development at Oracle I was the architect of the HCM Digital Assistant Early Adopter Program. In that capacity I had the privilege of working w…
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How-To: Training and Testing the HCM Digital AssistantSummary This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers"Content #PassTheKnowledge In these exercises, you will gain a good unde… -
Candidate Experience multi-site feature - enabling chatbot per siteContent Hi, since configuration of the Candidate Experience Channel ID has been moved to HCM Experience Design Studio it is no longer possible to set different channels …
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Answers Intent issueSummary Answers Intent issueContent Hi experts, We are exploring the possibility to use the answers intent feature to develop the FAQ skill for HR admins for our company… -
ODA Q&A framework security questionSummary ODA Q&A framework security questionContent Hi experts, We are exploring a Q&A framework in ODA for Fusion Applications and we are curious if it is possible to so…
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Oracle Digital Assisstant for Fusion HCM HelpdeskSummary Oracle Digital Assisstant for Fusion HCM Helpdesk to create service incidentsContent Hi All, Has Oracle introduced any new feature of digital assisstant in Oracl… -
Edit is disabled for Access Digital Assistant roleSummary Edit is disabled for Access Digital Assistant roleContent Hello Experts, While trying to enable Digital Assistant module in as per set up document edit is disabl…
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How-To: Disable Bot actions in ApprovalsSummary This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers"Content Courtesy of: ryan.patrick@occamonics.com In this exercise, you …
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HCM ODA - FA_DIGITAL_ASSISTANT_APP_ID setupSummary Can anyone please clarify what this profile option is and what it does?Content Background: I have logged an SR to Oracle Support because of HCM skill directory i…
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How to change the name of the DA in ODAContent Hi, How do you change the name of the DA in ODA? This is the area that states 'Ask' when the DA opens the frontend. This used to be configured through design stu…
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How-To: Using hcm Service to get new Representative TypesSummary This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers"Content #PassTheKnowledge In this exercise, you will learn: * Troublesh…
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Limit of Test cases in a DAContent Is there any limit in the number of test cases we have in a DA? Can we increase it? Also, after recent update, we couldnt export the test cases. Is this an issue… -
Maximum storage limit for archiving and purging conversationsContent Are there any maximum size limit in ODA for a customer to archive and purge the conversations recorded for performing analytics? Version 21B
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HCM ODA : Fetch Additional HR Representatives for an utterance " Show my HR Representatives"Summary For Clients and in specific geographies, where multiple HR Representatives exist, the requirement is for the ODA to fetch a list of all HRs Representatives for t… -
Customizing HCM skillContent Hi,Our customer expects us to create new skills for handling frequently accessed HCM content like Talent Profile. It works fine and fetches the expected output w…
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Why Chatbots are the Future of Customer Service? Webcast on-demandContent AI chatbots can process more than 85% of interactions between a utility and their customers in self-service fashion. That means no wait times for customers, redu… -
Ability to turn off an Action in Manager Self service SkillContent Extension of skills allows us to only update and add new intents on delivered skills. Looking for ways to turn off one specific action in Delivered Action type i…
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Hiring Skill - Create RequisitionContent We are exploring the capability of delivered Hiring Skill in Oracle Digital Assistant for requisition creation task. Right now the chatbot gives the static URL w…
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Not able to find articles in ODA HCM Knowledge SkillContent Hi, We are not able to find articles using ODA HSCM Knowledge Skill chatbot. we do have articles created in Knowledge module and we can access those articles fro…
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New Heldesk ODA SkillContent Hi all, I have updated our FADigitalAssistant the other day and noticed Heldesk was added in the list of skills. My question is: 1. Does this support the current…
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Why Chatbots are the Future of Customer Service? Webcast on-demandContent Why Chatbots are the Future of Customer Service for Utilities? AI chatbots can process more than 85% of interactions between a utility and their customers in sel…
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Internal Candidate Experience - View my job applications not workingSummary Internal Candidate Experience - View my job applications not workingContent We are having issues with Internal candidate experience skill. Internal candidates (E…
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HCM Assistant Learning Path 4 - ForwardSummary This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers"Content Watching Time: 5 minutes (https://videohub.oracle.com/media/HCM…
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HCM Assistant Learning Path 3 - ExtendSummary This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers"Content Watching Time: 6 minutes (https://videohub.oracle.com/media/HCM…
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HCM Assistant Learning Path 2 - Deploy (Go-live)SummaryThis is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" ContentWatching Time: 15 minutes () The ‘CDEF’ 4 Phases Framework consi…
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HCM – Coaches Corner: Oracle Digital Assistant Office Hours April 2021, 8 April 2021 - Submit QuestiContent Submit your questions for the HCM – Coaches Corner: Oracle Digital Assistant Office Hours April 2021 session to have them answered during the live event. Post yo…Heather Hagedorn- Cloud HCM-Oracle 47 views 0 comments 0 points Most recent by Heather Hagedorn- Cloud HCM-Oracle -
Digital assistant on the external candidate site opens with an error statementContent Hello, The external candidate site digital assistant opens with an error statement, followed by the information that we have setup. Any leads on how to trouble s…
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ODA for External career siteSummary Create new DA for External Career Site.Content Hi , I am trying to setup the ODA for External career site. I can see that the Candidate Experience skill is avail…
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Training Delivered Directory skill for all employee NamesContent Hi, Is anyone using delivered Directory intent to look for employees in HCM skill? We want to know how you include all the employee names in the utterances? Or i…