Get Started: AI Resources for Oracle Cloud HCM – Go Here
Progress with Redwood: Redwood Resources for Oracle Cloud HCM - Go Here
Progress with Redwood: Redwood Resources for Oracle Cloud HCM - Go Here
To ensure that questions get required attention from community members and are NOT left unanswered, it’s important for the author to indicate (by selecting “Yes” or “No” when prompted) whether the question was answered. (newly added) Please note that it is also important to respond to EACH comment your question receives. Your Yes or No response ensures an accurate status for your question.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
Digital Assistant
Discussion List
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How-To: Using hcm Service to get new Representative TypesSummary This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers"Content #PassTheKnowledge In this exercise, you will learn: * Troublesh… -
Limit of Test cases in a DAContent Is there any limit in the number of test cases we have in a DA? Can we increase it? Also, after recent update, we couldnt export the test cases. Is this an issue… -
Maximum storage limit for archiving and purging conversationsContent Are there any maximum size limit in ODA for a customer to archive and purge the conversations recorded for performing analytics? Version 21B
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HCM ODA : Fetch Additional HR Representatives for an utterance " Show my HR Representatives"Summary For Clients and in specific geographies, where multiple HR Representatives exist, the requirement is for the ODA to fetch a list of all HRs Representatives for t… -
Customizing HCM skillContent Hi,Our customer expects us to create new skills for handling frequently accessed HCM content like Talent Profile. It works fine and fetches the expected output w…
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Why Chatbots are the Future of Customer Service? Webcast on-demandContent AI chatbots can process more than 85% of interactions between a utility and their customers in self-service fashion. That means no wait times for customers, redu… -
Ability to turn off an Action in Manager Self service SkillContent Extension of skills allows us to only update and add new intents on delivered skills. Looking for ways to turn off one specific action in Delivered Action type i…
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Hiring Skill - Create RequisitionContent We are exploring the capability of delivered Hiring Skill in Oracle Digital Assistant for requisition creation task. Right now the chatbot gives the static URL w… -
Not able to find articles in ODA HCM Knowledge SkillContent Hi, We are not able to find articles using ODA HSCM Knowledge Skill chatbot. we do have articles created in Knowledge module and we can access those articles fro…
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New Heldesk ODA SkillContent Hi all, I have updated our FADigitalAssistant the other day and noticed Heldesk was added in the list of skills. My question is: 1. Does this support the current…
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Why Chatbots are the Future of Customer Service? Webcast on-demandContent Why Chatbots are the Future of Customer Service for Utilities? AI chatbots can process more than 85% of interactions between a utility and their customers in sel…
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Internal Candidate Experience - View my job applications not workingSummary Internal Candidate Experience - View my job applications not workingContent We are having issues with Internal candidate experience skill. Internal candidates (E…
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HCM Assistant Learning Path 4 - ForwardSummary This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers"Content Watching Time: 5 minutes (https://videohub.oracle.com/media/HCM…
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HCM Assistant Learning Path 3 - ExtendSummary This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers"Content Watching Time: 6 minutes (https://videohub.oracle.com/media/HCM…
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HCM Assistant Learning Path 2 - Deploy (Go-live)SummaryThis is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" ContentWatching Time: 15 minutes () The ‘CDEF’ 4 Phases Framework consi…
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HCM – Coaches Corner: Oracle Digital Assistant Office Hours April 2021, 8 April 2021 - Submit QuestiContent Submit your questions for the HCM – Coaches Corner: Oracle Digital Assistant Office Hours April 2021 session to have them answered during the live event. Post yo…Heather Hagedorn- Cloud HCM-Oracle 47 views 0 comments 0 points Most recent by Heather Hagedorn- Cloud HCM-Oracle -
Digital assistant on the external candidate site opens with an error statementContent Hello, The external candidate site digital assistant opens with an error statement, followed by the information that we have setup. Any leads on how to trouble s…
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ODA for External career siteSummary Create new DA for External Career Site.Content Hi , I am trying to setup the ODA for External career site. I can see that the Candidate Experience skill is avail…
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Training Delivered Directory skill for all employee NamesContent Hi, Is anyone using delivered Directory intent to look for employees in HCM skill? We want to know how you include all the employee names in the utterances? Or i…
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Readiness updates for ODASummary Is there a dedicated section anywhere for readiness and documentation for any updates to ODA?Content Is there a dedicated section anywhere for readiness and docu…
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HCM Deep links on New window & ODA behaviorContent Hi Team, Does any one face any discrepancy, User Experience impact, when the ODA widget gets popped up in the new window when users access the Deep links from th…
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Recruiting Cloud Custom SkillsContent Has anyone attempted to create any custom skills for Oracle Recruiting Cloud that can take inputs from the user and complete basic Recruiting tasks, like creatin… -
HCM – Coaches Corner: Oracle Digital Assistant Office Hours, March 2021, 8 March 2021, 8 a.m PT - SuContent Submit your questions for the HCM – Coaches Corner: Oracle Digital Assistant Office Hours, March 2021 session to have them answered during the live event. Post y…Heather Hagedorn- Cloud HCM-Oracle 49 views 0 comments 0 points Most recent by Heather Hagedorn- Cloud HCM-Oracle
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Can you pull responses from an ODA conversation into the details of Service Request?Summary Can you pull responses from an ODA conversation into the details of Service Request?
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Analysing Conversations and Maintaining the NLP ModelContent To keep your Oracle Digital Assistant Skills providing a relevant and optimal conversational experience for your users, you need to review your ODA Insights regu… -
ODA - Is it possible to answer user's questions according to contract information with Answer IntentSummary ODA - Is it possible to answer user's questions according to contract information with Answer Intent skill?Content Hi all, we would like to realize a skill that …
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Error in Uploading Roles for Digital Assistant AccessSummary The status is not started and having an error.Content Hi, I'm in this step where I'm uploading roles for digital assistant access, kindly see the photo attached,… -
HCM – Coaches Corner: Oracle Digital Assistant Office Hours, 8 February 2021, 8 a.m PT - Submit QuesContent Submit your questions for the HCM – Coaches Corner: Oracle Digital Assistant Office Hours session to have them answered during the live event. Post your question…Heather Hagedorn- Cloud HCM-Oracle 39 views 0 comments 1 point Most recent by Heather Hagedorn- Cloud HCM-Oracle
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Are there other DAs that can be integrated with Oracle Cloud?Summary Are there other DAs that can be integrated with Oracle Cloud?Content Hi, One of our customers is looking to explore DAs other than Oracle DA. Are there any other…
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HOW TO: Login to HCM with username and password when using Digital Assistant Skill TesterContent When using the Skill Tester in Oracle Digital Assistant to test the HCM Skill, the Tester session authenticates against HCM using the identity with which you log…