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Payroll and Global Payroll Interface (GPI)
Discussion List
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Redwood payslip screen deduction tab doesn't show statutory deductionsSummary: The Redwood payslip page has a tab for "Deductions". This only appears to be showing voluntary deductions, not statutory. Content (please ensure you mask any co… -
Costing and Payment Details under Redwood Person ResultsSummary: In the RUX UI, after performing a balance adjustment, we can view the 'Costing and Payment Details' under Person Results > Adjust Multiple Balances > Balance Ad… -
Unable to Edit the Employee bank details in the personal payment method in the Redwood PageNavigation : My client groups→ Payroll→ Personal Payment Methods. When searching for an employee and clicking on the employee name hyperlink, it is not redirecting to th… -
Cancel, back out or roll back a vacation disbursement already processed and paidSummary: Employee processed and paid for a vacation disbursement in error. How do you roll this back to pull the pay back from the employee. Content (please ensure you m… -
Some balance names do not appear on French Canadian payslip after 25BSummary: We have a custom payslip that displays language-specific headings depending on whether the employee's correspondence language is US or FRC. The payslip also dis…
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Reduce Regular Earnings for Company Maternity PaySummary: We have a requirement to reduce the salary of an employee at a different rate when the employee returns from Maternity leave in the middle of the month e.g. Say… -
Calculation Value Definition update by HDL?Summary: We have Employee Contribution Rates (Pensionable Salary Bands and Contribution Percentage) held in Calculation Value Definitions for several pension schemes, th… -
Pending Worker Calculation Card gets updated when employees updates the cardSummary: Pending Worker Calculation Card gets updated when employees updates the calculation card Content (please ensure you mask any confidential information): Hi All, … -
Does Payroll manager role gives access to HCM Spreadsheet Data Loader?Summary: I have attached the payroll manager role to the user and can see the below privileges in the seeded role. But still user is unable to access the HSDL page in re…
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Retry or Rollback not getting in "Recalculate Payroll for Retroactive Changes" flowwe had 1. retro run 2. salary advance 3. payroll run Due to some data issue (backdated in July 2025) the same is picked up (retro element) in 1st Aug 2025 retro run Then…
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Retro Not Processed if Element Entry Date is Not First Date of the Previous MonthSummary: We have one element for which we can override the amount. If the override is done retrospectively, it only gets processed if the Element Entry Effective Start D…
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Vague Message about parameters in Calculate Costing of Payments flowSummary: Running payroll flow "Calculate Costing of Payments" in Redwood pages. The process suceeds, and this vague message is returned: You must enter values for the Pa… -
Where to see what Balance Definitions came through for hours on an employee pay periodSummary: Under Person Results the elements tied to the hours paid are visible, but I am needing to see what hours Balance Definitions passed through. Any guidance apprec…
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Getting debit and credit values as zero in the Payroll Costing Report.We are getting debit and credit values as zero in the Payroll Costing Report. The requirement is to remove rows where both debit and credit values are zero.I tried editi…
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Couldn't find clear cash account in cost of payment source screenSummary: i try to setup cost of payment source , when try to add the account of clearing i couldn't find it however it is there i GL Combination acccount screen , any id…
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Element Entry after terminationSummary: I am attempting to add an element to and employee after they have terminated. I have the latest element entry set to Final Close and still cannot add the elemen…
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Document Type Delivery preferences is not editable for Payslips and W2The Edit option to update Document Type Delivery Preferences for Payslip and W2 is not there for users. The Restrict Settings for both these document type is set to Yes …
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Audit Trail viewing Element EntriesSummary: Content (please ensure you mask any confidential information): Is there a way to Audit Trail who viewed Element Entries? Version (include the version you are us…
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IBAN validation in personal payment method (UAE Legislation)Summary:/ How to enforce IBAN format for UAE legislation (23 character alphanumeric) in personal payment method? Is this an out of the box feature that can be enabled/di…
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FLSA Rate calculations use the Retro amount but if in future causing issuesWe have an issue with California Client where in the original pay period , FLSA Rate calculations use the Retro amount but if in future any adjustment is done to the pay…
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Balance comparison not showing in the Payroll Activity CenterSummary: I have followed the steps below from the Implementation Guide; however balance comparison is not showing in the Payroll Activity Center. I logged an SR and its …
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Daily conversion rate function to get value in Fast FormulaSummary: HI team, Is there any function to get the daily conversion rate by passing : From Currency, To Currency and Date. The value needs to be fetched from 'Manage Con…
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USOPTE - is Oracle going to make it mandatory to run/schedule Address Validation Process?Background: There is a process called "Address Validation Process" that can be run with either Draft/Final mode. (Navigation: Payroll > Submit a flow > Choose US Legisla…
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Assignment Extra Information Type used in GPI - changes only not appliedSummary: When we add assignment extra information to a newly created assignment block, we receive all EIT's and not only the changed ones or the ones within the period o…
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Average Holiday Pay new UK legislation for casual EmployeesHoliday Pay for Employees and Workers Who Work Irregular Hours We have been implementing Cloud The UK Payroll for one of the biggest charity Organizations in The UK. The…
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Search by IFSC code in Redwood - person payment method pageSummary: Hi Team, In response page of "Personal Payment Method" we have serach by IFSC code: The same functionality is not available in redwood page as IFSC code is read… -
Payroll - Exception Payment Method for specific AllowanceSummary: Customer wants to provide an option to employees, to get specific allowances paid in specific bank accounts. Content (please ensure you mask any confidential in… -
Unable to load element eligibility with employment category criteriaHi, I'm getting this error message when I'm loading HDL for element eligibility with employment category as a criteria . "The {ATTR_VALUE} value for the {ATTR_NAME} attr…
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Will the records deleted from PAY_ACTION_INTERLOCKS table? if so how to identify incremental recordSummary: Hi Everyone, We are using PAY_ACTION_INTERLOCKS tables in our custom integration, as it doesn't have any date columns, we are relying on rownumber based on uniq…
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OASDI Tax Aggregation Issue Across LRUs Under Same Parent PSUWe’ve encountered an issue related to OASDI tax calculations in our current payroll setup. Our organization has two legal employers configured: one as a parent PSU and a…