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Work Life Solutions
Discussion List
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Looking for a demo of fully implemented HR Helpdesk with HCM CloudSummary We are looking for a demo of HR Helpdesk that has been fully implemented within HCM Cloud.Content We are looking for a demo of HR Helpdesk that has been fully im… -
How to remove Skill Category selectedContent Hi Folks, We would like to look and know how this module could bring value to our organisation. By navigating on My Brand adminstration tasks, I'm facing many is… -
ejep-dev1.fa-HR Help Desk Consequences of Disabling CategoriesSummary HR Help Desk issues when disabling Categories on current and future SR'sContent My overall questions: * When disabling a category, why does it continue to show a… -
Monitor Service Request Milestones - ESS process Status changing Canceled Upon submissionSummary Monitor Service Request Milestones - ESS process Status changing to Canceled Status Upon submissionContent Hi, The ESS job "Monitor Service Request Milestones" w…Christopher Jothi - HCM-Oracle 25 views 6 comments 0 points Most recent by Christopher Jothi - HCM-Oracle -
In HR Helpdesk field Category displays only the value for Sub CategorySummary Field Category displays only the value for Sub Category. Category is not visible on the screenContent Dear experts, I am in the process of implementing HR Help d… -
HR Help Desk - Case Management in Service OfferingSummary What does Case under the Service Offering enable in HR Help Desk?Content When configuring the Service Offering for HR Help Desk there is an opt-in button to enab… -
How to provide a link to the HR HD SR within an email notification?Summary In HR HD, we are sending a few email notifications depending a couple triggers. These emails are not providing direct links to the HR HD SR.Content Hello Experts… -
Oracle Social Network - for HCMContent Hello! Question I have been asked but cannot seem to find many recent notes on it, Oracle Social Network? - is it an active product still - how does it link in w… -
Custom Fields in Advanced Search ListsContent Hi all, Is it possible to add custom fields to the advanced search filter criteria? My client has a custom field and would like it to be used for the filter? Tha… -
HR Help Desk & Oracle digital Assistance featuresSummary Steps to use the FunctionalityContent Hi All, we are trying to introduce the HR Help Desk & Oracle digital Assistance features to our client. Please help us with…
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Emailing users not in HRHD from the Response navigation on an SRSummary Emailing users not in HRHD from the Response navigation on an SRContent Is it possible to email users who are not in HRHD from the response navigation on an SR? …
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Ability to create an SR with mandatory fields on a layout through emailSummary Ability to create an SR with mandatory fields on a layoutContent Is it possible to have mandatory fields on an SR layout but still create an SR through email? Em…
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Archiving capabilitiesContent Hi Does anyone know the capabilities for archiving of service requests in HRHD? Is it possible to say if the SR is closed keep this in the system for 10 years an…
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HR Help Desk - Email Template SetupSummary HR Help Desk - Email Template SetupContent Dear All, Need some assistance in setting up the Email Templates for HR Help Desk with reference to the below mentione…Christopher Jothi - HCM-Oracle 317 views 2 comments 2 points Most recent by User_2025-02-04-20-53-49-077
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Health & Safety OSHA ReportSummary Seeded OSHA report functionalityContent The new OSHA reports Oracle has developed have no input parameters, how do you know what the date range is when you run t… -
HR Helpdesk - Can you hide/show a field depending on the value in another?Summary Can you hide/show a field depending on the value in another?Content I have 2 custom fields - Custom Field 1: Have you tried to resolve this grievance informally?…
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Personal Brand endorsementsSummary endorsements are not viewable or savesContent Hi I am testing Personal Brand for a client and have found that when I have added skills (both Specialized and inte…User_2025-02-04-09-23-16-765 58 views 2 comments 0 points Most recent by User_2025-02-04-09-23-16-765
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Personal BrandSummary Can Personal Brand be deployed per BUContent Hi Can you please advise if the personal Brand functionality can be restricted to BU/Organization or is it Enterpris…
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HRHD - Latest Roadmap for Future ReleasesSummary HRHD - Latest Roadmap for Future ReleasesContent Hi all, Does anyone know where I can get the latest roadmap for next few releases? Thanks Sophie
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Using Volunteering: Unable to Log Volunteer HoursSummary Unable to Log Volunteer Hours as an employee, a corporate social responsibility manager, or an administrator.Content I am unable to log volunteer hours, as descr…
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HR Help Desk - Severity Based Turn Around Time Limit Setup (SLA)Summary HR Help Desk - Severity Based Turn Around Time Limit Setup (SLA)Content Hi , We are configuring HR Help Desk functionality. Any Updates or Documentations on How …Christopher Jothi - HCM-Oracle 163 views 4 comments 1 point Most recent by Christopher Jothi - HCM-Oracle
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Competition Module - Feasibility of FunctionalitySummary Checking feasibility of some functionalities in Competition ModuleContent Hello, We are in process of implementing Competition module and could find some of the …User_2025-02-05-07-43-29-505 44 views 0 comments 0 points Most recent by User_2025-02-05-07-43-29-505
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Competition UsabilitySummary Loading all employees to a CompetitionContent Would like to use competitions for an organizational wide fitness competition but looks like you can only add parti… -
Helpdesk - Trigger PossibilitiesSummary Trigger possibilities on status changesContent Hi all, I was wondering if any one knew if it was possible to trigger a queue change based on a status value updat…
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Enhance HR Helpdesk Action Plans with Checklist functionalitySummary Allow Action Plan Actions to have the same functionality as Checklist TasksContent Currently Checklist Tasks can link through to the relevant function / page wit… -
Creation of SRs from HCMSummary Creation of SRs from HCM for fields above the title, service request description and PPCContent Hi Is it possible to create SRs from a page on HCM and take over …
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HR Helpdesk Audit on Attachement changes in SRSummary Is it possible to trace audit on attachement, and attachement changes in HR HelpdeskContent Hi, I would like to find out if it's possible to track audit on attac…
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Resource Directory - Search Not result not retrieving details for some employeesSummary Resource Directory - Search Not result not retrieving details for some employeesContent Dear All, When searching for a person in Resource Directory > Identify Re…
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HR help desk SR: required fields are not populatedSummary HR help desk SR: required fields are not populatedContent Dear experts, I am experiencing the following issue with HRHD SR UI: for some reason fields like Primar… -
Which work life solutions are part of core HCM licence? (anyone using wellness?)Content Hello, Just checking some ambiguity around work life solutions, are competitions part of core HR now or sold stand-alone. Volunteering and wellness, are they sep…