To ensure that questions get required attention from community members and are NOT left unanswered, it’s important for the author to indicate (by selecting “Yes” or “No” when prompted) whether the question was answered. (newly added) Please note that it is also important to respond to EACH comment your question receives. Your Yes or No response ensures an accurate status for your question.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
Digital Assistant & Mobile
Discussion List
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ADDRESS entity is not recognicedSummary: When I tried to enter the address, the system i't recognized the adrees, y tried with the example and wit those address "24 Maple Lane, Apt 102, Muleshoe, Texas… -
Is thIs there an ODA RFI/RFP template that I can access that has answers to typical questions?Summary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t… -
Does omc supports android notifications after 6/20/24Summary: Mobile hub configuration notification support Content (please ensure you mask any confidential information): Hi, current Oracle Mobile Hub supports firebase xmp…
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Moving From Dev to Test- ODASummary: Moving From Dev to Test- ODA Content (please ensure you mask any confidential information): Please confirm as long as we change the URL to point to new instance…
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Testing ODA on WhatsAppContent Hi, I am trying to publish my ODA to WhatsApp. However, I am done with all steps but I still can't receive replies from the ODA once I message the phone number r…
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How to configure Digital Assistant for Supply Chain Management Modules?How to configure Digital Assistant for Supply Chain Management Modules? Please share the configuration steps.
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ERR_ABORTED 403 (Forbidden) when connecting to an ODA from another OCI tenancySummary: I followed the instructions in https://docs.oracle.com/en/cloud/paas/digital-assistant/tutorial-digital-assistant/#test-da-on-web to create my first DA in a web…
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ODA : Visual Flow Unable to see statesHi Team, After I made some changes to the ODA visual flow, looks like some states are not visible in it (I didn't delete any states), but when I test it in the preview I… -
ODA integration with Teams in Office 365 GCCHSummary: Our company has moved our Office 365 (including Teams) to Microsoft Azure Government Cloud (GCCH). We are starting our ODA implementation, and we were asked to … -
Connecting VS Code to OKE app for ODA Custom Code debuggingSummary: Hi All, Any documentation on how to connect VS Code to OKE application so that can debug and ODA custom code locally. We were able to connect ODA to OKE. Everyt…
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Oracle Digital Assistant for Taleo EnterpriseSummary: Hello, We are working on ODA for taleo enterprise recruitment. I tried to import the starter package provided in https://community.oracle.com/customerconnect/di…
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Deploy ODA Custom Components in Kubernetes - OptionsSummary: Our company didn't approve to use the tunneling tool as Oracle documentation suggestion to debug a custom code locally. It seems an option is to use OKE but I'v…
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ChannelsSummary: Content (required): Are there any more channels that are supposed/in the road map other than what are currently available? Version (include the version you are … -
Expense digital assistant not reading image data properlySummary: Hi Team, We have uploaded below image and it reads amount and date properly, but merchant name does not populated correctly. What could be the reason. Also, if … -
Track conversational history when agent is unavailableHi Team, I need to create an OSvC Incident using REST API component, when a live/human agent is unavailable, and in that Incident want to store the conversation history …
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ISSUE IntegrationDigital Assistant - Platorm Version 23.04 into Workplace/metaSummary: Hello We're trying to connect a Digital Assistant - Platorm Version 23.04 into the customer's Workplace by Meta user channel, through the Facebook Messenger ava…
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Create Action Button in Answer Intents and send the clicked text into CoversationSummary: How to Create Action Button in Answer Intents and send the clicked text into Coversation? Content (required): Version (include the version you are using, if app…
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Additional Entity for Oracle Digital Assistant (ODA) Chatbot PII AnonymizationSummary: An additional entity for Oracle Digital Assistant (ODA) Chatbot PII Anonymization Content (required): Hello! We recently turned on PII Anonymization within our … -
[ERROR] Import Query Entities: Couldn't load table namesSummary: Hi All! I am trying to import Entities from Data Service. I am encountering this error when importing tables and clicking the dropdown to view the table columns…
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Read Response Payload in REST API CallSummary: Hi All, I'm new to ODA and building a POC. As part of process, I've to to call REST API and capture the response and show it to user. I'm able to call REST API …
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Customer Experience and digital assistants with Boxfusion – Webcast July 25th 2023Summary: Customer Experience and digital assistants with Boxfusion – Webcast July 25th 2023 Content (required): Learn from call center implementations to improve custome… -
Webhook AuthenticationSummary: Content (required): Integrating Oracle Digital Assistant with a webhook portal. What kind of authentication is required to integrate ODA with Webhook and how th…
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How to configure OCI IAM domain with ODA as identity provider considering IDCS has been migratedSummary: considering IDCS has been migrated to OCI IAM Content (required): Version (include the version you are using, if applicable): Code Snippet (add any code snippet…
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Oracle Digital Assistant - post chat survey feedbackHi Team, Enabled Feedback component(component: "System.AgentConversation") within ODA when the live agent conversation ended with customer. Can we update the customer fe…
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Error Importing Sample skillSummary: Error Importing Sample Skill from Store Content (required): Curious if anyone else has encountered this error trying to import the sample PizzaSkill Visual Desi…
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Digital Assistant Product Update Webcast June 28th 2023Summary: Attend the webinar series for the latest Oracle Digital Assistant Updates from the Oracle Product Management Team. Innovate SaaS (HCM, EX, ERP) with pre-built e…
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Orace Digital Assistant : Face book MessengerHi team, Messenger Channel: Using OOTB channel type “Facebook Messenger “and can perform the live chat with B2C agent. The requirement is, when the live agent is unavail…
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ODA Live Chat handoff to B2B ServiceSummary: Does ODA support live chat handoff to B2B Service? Content (required): The ODA documentation talks about built in support for B2C Service. There is also another…
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Announcing The New Oracle Digital Assistant Professional Certification Course and Exam (2023)We are pleased to announce the release of the 2023 version of the Oracle Cloud Platform Digital Assistant Professional Certification course and exam through Oracle Unive…
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how to change the chat bot button text colour and background colour in the HCM studioSummary: Content (required): Version (include the version you are using, if applicable): Code Snippet (add any code snippets that support your topic, if applicable):