New Benefit plan added during Open enrollment is not showing up for OE event — Cloud Customer Connect
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New Benefit plan added during Open enrollment is not showing up for OE event

edited Oct 8, 2020 8:23PM in Benefits 7 comments

Summary

New Benefit plan added during Open enrollment is not showing up for OE event

Content

Hello All, 

We have new plan added for 01/01/2021 Scheduled OE period. Our enrollment start date is typically in October. I added the plan to the Benefit program effective 01/01/2021. How ever when i evaluate,  the new plans does not show in OE enrollment. I can only see the one old plan (medical opt out). I tried another Life event to test and it works perfectly fine. I am able to see the Plan in the other life event . 

Out Benefit program is setup effective 1/1/1951

Created new plan effective 01/01/1951 and set it as active 

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