Customer Import (FBDi) successful but no records imported

Summary

Customer Import (FBDi) all processes successful but no records imported

Content

Hi 

I am trying to upload customers via the Customer Import file (extensive version). I ran the following processes:

1. Create the batch id by navigating to Receivables >> Billing >> Manage Data Import
2.  Populate the data in spreadsheet and generated CSV
3. Scheduled Processes and select ESS job “Load Interface File for Import” - Successful
4. ran process Import Trading Community Data in Bulk- successful
5. Import Bulk Customer Data Successful

​navigated to UI >>Receivables >>Billing>>Manage Data Import

Total records displayed but under heading Total import=0. Added a screenshot

Any guidance appreciated