Customer
Discussion List
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How Can We Merge Customer Ship-to Site Within Customer Account and Different Customer AccountSummary: Hello, we have a requirement where we need to merge 2 ship-to sites of same account. Also, like for an example we need to merge customer account - A ship-to sit… -
manage customer info RESTSummary: are there best practice to update customer info using REST APIs?? we tried to use crmRestApi/resources/11.13.18.05/hubOrganizations/{PartyNumber}/child/Address/…
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BANK ACCOUNT AT BILL TO SITE LEVELSummary: We are working on customer master data. Is there a limit to the number of banks I can add at the bill-to level for a customer? Content (please ensure you mask a…
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D-U-N-S Number of customer and use in Credit ManagementSummary: Thanks in advance for any inputs on this ! Is there any integration possible or benefit in terms of functionality available if we hold the D-U-N-S Number in the…
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How to assign the Demand Class to a Customer and where in the Customer page the Demand Class fieldSummary: How to assign the Demand Class to a Customer and where in the Customer page the Demand Class field is available in Fusion. Content (required): Version (include …
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crmRestApi accounts REST API returns no recordsSummary: We are trying to call /crmRestApi/resources/11.13.18.05/accounts but didn't get any records in the response. Could you please let us know what roles and data ac…
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Update Customer Contact using FBDISummary: Need Sample File using CustomerImportTemplate.xlsm Content (please ensure you mask any confidential information): I followed document: How Customer Contact Info…
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Create Customer statementSummary: We have configured customer statement in system but system do not show the output as per below scenario's Scenario 1 : To generate output for 1 customer from Be…Ashish Tralsawala 4 views 1 comment 0 points Most recent by Ashish Tralsawala Receivables & Collections
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Update Party Number APISummary: Update Party Number via API Content (please ensure you mask any confidential information): I know we can update the party number manually by changing the Profil…Kishore S 47 views 2 comments 0 points Most recent by Koda V V Satya Sai Surya Ramakrishna Receivables & Collections -
Correcting Customer profile in BULK using SOAP API or PL/SQL APISummary: Hi, SOAP API https://servername/fscmService/ReceivablesCustomerProfileService?WSDL has only update operation where as UI has 2 options like Insert and Correctio…
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How to revert the collector reassignment?Hi Team, Business user while trying to reassign a collector from "Manage resources" changed it to an incorrect collector. As a result, the collector assigned to customer…Akash Verma 17 views 4 comments 0 points Most recent by Rasheed - Fusion Support Engineer-Oracle Receivables & Collections -
Supplier contact FBDI error when First Name needs to be NullSummary: Supplier contact FBDI error when First Name needs to be made Null using #NULL Content (please ensure you mask any confidential information): Frist Name needs to…Venu Jagarlamudi 3 views 2 comments 0 points Most recent by Venu Jagarlamudi Receivables & Collections
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AutoInvoice Import interface invoice with header DFFSummary: We are using the Receivables AutoInvoice Import Interface FBDI, to import invoices to AR interface. We are trying to import the invoice header DFF but there are…
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Remove Primary Contact Flag or Delete Contact (without Sales Cloud license)Summary: Removal of duplicate Primary Contact needed Content (required): A Customer account Communications contact was flagged as Primary Contact but this setting is not…Carol Fergusson 504 views 6 comments 0 points Most recent by Carol Fergusson Receivables & Collections
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Don't see all addresses in Manage Customers SitesSummary: In Manage Customers I don't see in the Sites section all my addresses In Customers Data Management I have 4 addresses (1 BillTo, 3 ShipTo) In Manage Customers I…
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Customer contact point created through REST API, not visible in the UISummary: Customer contact point created through REST API, not visible in the UI Content (please ensure you mask any confidential information): Hi, We managed to create a… -
Intermittent issue when assigning a bank account to a supplier site with SOAP API PayerDetailServiceThis is implemented in an OIC flow that creates the bank account then assigns to a customer site. Intermittently the bank account is not assigned at the site level but t…
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Oracle Document on mapping between Customer interface tables and Base tablesHi all. Does Oracle provide mapping between Customer interface tables and Base tables. We need it for client review for an integration to create customers through an int… -
How to create a Custom AR role that only has access to Manage CustomersI'm creating a Custom Role that only has access to Manage Customers inside Accounts Receivables. The role that is needed has to only visualize the Manage Customers page …