Customer
Discussion List
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How to add new values to the tax registration type LOV under customer site levelSummary: We want to add new LOV to the customer - site - tax profile - tax registration - tax registration type Content (please ensure you mask any confidential informat… -
Drawbacks when we use the existing Registry ID of a CustomerSummary: We have a set of customer that we wish to load using the existing registry ID's to avoid duplicate customers. It does load successfully with new account numbers…Wilson Chelakadan 1 view 0 comments 0 points Most recent by Wilson Chelakadan Receivables & Collections -
Dunning letters on customer site levelSummary: Hi, We are setting up the dunning configuration and based on the documentation we should be able to configure the dunning letters to be sent on customer site le…Tim Jespersson-Oracle 12 views 3 comments 0 points Most recent by SauravS-Oracle Receivables & Collections
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Is it possible to import Customer Notes? (Customers created via CX Sales as Contacts)Summary: Our client wants to migrate their customer level notes from their old system into Oracle. Is this possible? Content (required): From what I can see in the front…
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Assigning collectors to customers on basis of locationsSummary: Hi all, Currently, Oracle seeded functionality for the Collections module only allows collector assignment at the Business Unit (BU) level. There does not appea…
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Issue with Searching Transactions by End-Dated Customer in AR ModuleIn the AR module, we encountered an issue regarding transactions associated with an end-dated customer: Scenario: We created a customer and associated a few transactions…Srikanth Dodla 21 views 2 comments 1 point Most recent by alexey.shtrakhov Receivables & Collections
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What is the impact of end-dating a customer account on historical data and reporting?Summary: As we have customers with multiple accounts, having those which are not active or used is becoming an issue. In test, we found that historical data for inactiva…
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Receipt Date is before the customer account establishment DateSummary: There is some scenarios where Receipt date is 15/01/2025 and the customer account establishment date is 15/04/2025. How this is possible and while creating AR I…Shubham Sharma99 5 views 0 comments 0 points Most recent by Shubham Sharma99 Receivables & Collections
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Customer creation(for person customer type) through REST API - failing with validationsSummary: Hello, We have a use case to create a customer of person type through API in fusion receivables module. I am following this documentation(https://docs.oracle.co…
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The date range for a child record must be within the date range of its parent record. (HZ-120150)Summary: When trying to update customer site account getting below error The date range for a child record must be within the date range of its parent record. (HZ-120150…Mohamed Abdelbar 346 views 5 comments 0 points Most recent by Karunakar Tanneru-Oracle Receivables & Collections
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REST API - Not getting response payload for the customer contactI am using REST URL below; /crmRestApi/resources/11.13.18.05/hubOrganizations/1005XXX/child/ContactPoint Although it returning as a 200 OK success status, but the respon…
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Getting Error ORA-00001: unique constraint (FUSION.HZ_PARTIES_U1) violated while updating customerSummary: Hello Experts, We are facing issue while updating customers. You may replicate the same by following below steps: - 1 person can replicate the error with 2 sess…
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Is there ESS program to create customers from Customer Data Management to Accounts ReceivablesSummary: Is there ESS program to create customers from Customer Data Management to Accounts Receivables in Fusion. Do we have any inbuild integration between CDM and Fus…Balakrishna Sivappagari 61 views 4 comments 0 points Most recent by RaihanM Receivables & Collections
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Confirmation -SOAP fscmService/ReceivablesCustomerProfileService?WSDL deprecation, support roadmapHi, We are supporting a customer who has so many existing integrations running in their PROD environment. These integrations are using SOAP service fscmService/Receivabl…Munish Kumar Mittal-Oracle 8 views 0 comments 0 points Most recent by Munish Kumar Mittal-Oracle Receivables & Collections
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Oracle address validation service with Create Customer in ReceivablesSummary: Is there a way of integrating Oracle address validation service with the Create Customer page in receivables or we need Customer Data Management for the same? A…
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logic for the address that is shown on customer party level for few site address setsSummary: what is the logic for the address that is shown on customer party level for few site address sets Content (please ensure you mask any confidential information):…
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Sales Tax Geocode field and 'Sales Tax Inside City Limits' checkbox on Manage Remit to Address taskHow can you add 'Sales Tax Geocode' field and 'Sales Tax Inside City Limits' checkbox to Manage Remit to Address task? The fields were previously available, but have sin…
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Search and select bank account is not showing any accounts in fusion Receivables.Summary: We setup a Bank account for Customer A and added Customer B in the Account Owners section (Site > Bank Accounts > choose the bank account and Account Owners sec…
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Freight and additional charges at sales order headerSummary: We have a customer with a requirement to capture a single freight charge for all the lines in the order. Meaning that an order with 10 lines, should have a sing…Faith Hanford-Oracle 61 views 1 comment 1 point Most recent by Chris_Peer_Gibraltar1 Receivables & Collections
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Customer FBDI upload csv file generation in errorSummary: Let me know if the similar issue 'Customer FBDI upload csv file generation in error due to run time error 91' has faced. Unable to generate the csv file Content…
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REST API to update customer account DFFSummary: Is there a REST API to update DFF created at customer account? I can find SOAP API for this action, but I am more interested in using REST API for this Content …Nakul Buradkar-Oracle 37 views 3 comments 0 points Most recent by Yahya Khan Receivables & Collections
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Is there a way to attach Customer Profile at site level using Rest Api/Soap/WSSummary: I have loaded Customers using the UploadCustomerTemplate ie the Load Customer Using Spreadsheet/ 4 Tab FBDI. As it only attaches the profile at account level, i…Hrishikesh Malagi 1 view 1 comment 0 points Most recent by Mahesh Adivishnu-Oracle Receivables & Collections