Customer
Discussion List
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How to delete Claims without CancellationSummary: System has duplicate claims,one is in pending approvals and other one is settled. and request to delete the claim. let me know if this is possible Content (plea… -
Is it possible to create a Customer Hierarchy in Cloud ERP without having CDM?Summary: Content (required): We are using Cloud ERP with Receivables and Advanced Collections. Is it possible to create a customer hierarchy without having CDM? Version …User_2025-10-31-01-06-05-525 21 views 5 comments 1 point Most recent by Shyam Patel Receivables & Collections
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License for Customer Data Management (CDM)Summary: Hi All, We have a business requirement to create temporary ship to sites for sending sample orders (Non-billed). Client wants to end date the temporary customer…
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CDM License for Customer Ship to SiteSummary: Is it possible to end date a Customer Ship to site and avoid getting it in the AR transaction LOV without CDM license? Content (please ensure you mask any confi… -
Dunning delivery method Print for certain customer accountsSummary: Our Correspondence Method in Collections Preferences is Email. Now the ess job Send Dunning Letters requires for all customers to have a Contact Point of Type =…
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How to Restrict access to Customer Profile tab in customer master.Summary: Is there a way to restrict customer profile tab based on Roles. If not can we make Credit limit, Payment Term etc as read only under customer master tab based o…GSR G.Sriram-Oracle 181 views 10 comments 0 points Most recent by Adva Zolberg Receivables & Collections
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Customization of Create Customer Statements: Generate Log(unable to edit dataset)Summary: We have a requirement to add the receipt date and receipt number to the standard 'Create Customer Statements: Generate Log' report. We're trying to achieve this…VENKATA SWAMY BATHINA-Oracle 42 views 3 comments 0 points Most recent by missy_21 Receivables & Collections
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Open credit authorization amount not getting updated in the pending Case FoldersSummary: Open credit authorization amount not getting updated in the pending Case Folders Content (please ensure you mask any confidential information): We have created …Bhanu Prakash Sharma 3 views 0 comments 0 points Most recent by Bhanu Prakash Sharma Receivables & Collections -
Can we add attachment to the customer master data in fusion? Is there any field available?Summary: Hi, We have a requirement to add attachments to the customer master data in fusion like customer trade license copy, ICV certificate etc. Currently, we are unab… -
REST API to update Customer Account ResponsibilitySummary: Hello Experts, Looking to see if there's any REST API we can use to update the Customer Accoint Responsibility at Customer site level. Any advice is appreciated… -
Upload Date Type DFF Attributes via Customer Import Template FBDISummary: There is a Business requirement to define DFF of a date type both at Customer Account and Customer Site level, and load it in bulk via FBDI as part of Customer …SoniaD-Oracle 212 views 5 comments 0 points Most recent by Adithya Koushik Receivables & Collections
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How to update Customer Contact Details using Excel TemplateHi All, I am trying to add Responsibility type to existing customer contact. I used ADFDI template which instead of updating existing contact adding new contact. I am lo…
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Create Automatic Receipts - Transaction not getting selectedSummary: Create Automatic Receipts - Transaction not getting selected Content (please ensure you mask any confidential information): Hi - I am going here: Receivables > …
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account address set is not showing common only showing EnterpriseSummary: Customer has defined the BU and default set is Common. While creating customer, they can not select common as account address set, only Enterprise is visible, w…
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How to Create a manual Prepayment in Receivables ?Summary: How to Create a manual Prepayment in Receivables ? Content (please ensure you mask any confidential information): Hello As far as I know there is a new funciona…martingabriel Kinovisques 155 views 6 comments 0 points Most recent by Kumar Rao-Oracle Receivables & Collections
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Unable to load customer account DFF's when creating Customer using spreadsheetSummary: How can we populate the custom DFF's values for the CR Number and CR Expiry Date when creating AR customers using the spreadsheet upload? We have set up DFFs at…Anumakonda Lavanya 54 views 2 comments 0 points Most recent by Anumakonda Lavanya Receivables & Collections
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Customer Import FBDI DFF to update with null or blank valueI am using Customer Import FBDI to update TCA Customer Accounts descriptive flexfields (DFF, e.g. attribute14 in HZ_CUST_ACCOUNTS table) with blank or null value. It is …
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Import Trading Community Data in BulkSummary: Hi All, I am having an issue trying to import customers through ERP adapter in OIC. I could successfully load the files in interface table but theImport Trading…Sumana Bhattacharjee_ 526 views 26 comments 1 point Most recent by Sumana Bhattacharjee EC Receivables & Collections
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How do we delete an existing Customer Contact role at the Account Site Level using FBDI or API?Summary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…Manikanta reddy Jaripothula 12 views 0 comments 0 points Most recent by Manikanta reddy Jaripothula Receivables & Collections
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How to send a notification to user while creation of AR invoiceWe need to trigger a notification or alert to the user during the creation of an AR Invoice if there are any available prepayments for the customer. This is necessary be…
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How to get the Highest credit limit usage value for customer wise?We developing credit snapshot report, How to get the Highest credit limit usage value for customer wise? From the time the customer is in Oracle Cloud what is the highes…Sreenivas Gunda 11 views 0 comments 0 points Most recent by Sreenivas Gunda Receivables & Collections
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The Tax Registration Already Exist for party type Third PartySummary Have encountered an error while creating a new Customer with the same Tax Registration Number as SupplierContent Hi all, Please help if you encounter the same is…Miles Purihin-Oracle 84 views 4 comments 1 point Most recent by Mahamood Sk Receivables & Collections
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Is it possible to centralize customer refunds in AP into one single business unit?Summary: Hello Experts, My client has two business units in AR, but only one business unit in AP (let's call it BU#1). When they issue a refund for a customer from BU#2,…Conor Pewterbaugh 11 views 0 comments 2 points Most recent by Conor Pewterbaugh Receivables & Collections