Customer
Discussion List
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Best Practice for using reference sets for Customer MasterHi all What is the best practice on using reference sets for Customers. If we use Enterprise Set, any Pros and Cons of this as compared to using BU specific sets? Regard… -
Conversion of Customer NotesHi all. I observed that we can add notes on Customer at party and account level. Does Oracle offers any solution to load these notes for multiple customers? Regards Deep…
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Privileges to Create and Manage Customers Using a Custom Role Separated from Receivables RoleSummary: We have a requirement to create a single custom role for a user who will be responsible solely for creating and maintaining customer master data. This role must…Andika Kurniawan 28 views 1 comment 0 points Most recent by Susan Hathaway Receivables & Collections -
Is auditing available of customer name and D-U-N-S number?Summary: We have a requirement to audit changes to the customer name and D-U-N-S number but are unable to identify an audit policy/attribute that captures this. The cust…
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We cannot approve the credit case folderOur client has a requirement to do a credit check. We were able to set up order management and create a credit case folder. However, when we try to approve it, an error …
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How to make Oracle fusion standard fields mandatory when creating a new customer in ARI want to make the Customer class as mandatory while creating new customer. When the user tries to save the customer without selecting customer class it should not allow…
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Credit Limit not seen on the Hierarchy members of the Organization in CDMSummary: As per the below image on the documentation https://docs.oracle.com/en/cloud/saas/financials/26a/faofc/how-the-credit-limit-is-derived-in-a-party-hierarchy.html…
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Security Rule Amendment – Duplicate Bank Account Validation (Ignore Currency)Summary: Check on security rules of existing bank accounts linked to AR customers Question: Can you amend the security rule, so that it only considers bank account numbe…
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AR Invoice Import FBDI - Suggestion for Error : The receipt method is Automatic. Either provide a vaContent Hi Team, Is there : Alternative approach to solve the below issue, without modifying the bank/receipt methods data. The receipt method is Automatic. Either provi…Sridhar Gupta Yerram-Oracle 87 views 3 comments 1 point Most recent by Converse_with_OraEnthu Receivables & Collections
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Customer Profile at Account LevelSummary: We are maintaining the profile at the customer account level only, and in the FBDI file we can see Organization ID under RA_CUSTOMER_PROFILES_INT_ALL. In this c…Rangoji Mahesh 11 views 2 comments 0 points Most recent by Suresh Madala-Oracle Receivables & Collections
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How to Validating email address for Customer AccountSummary: Is there a way to validate data against what is entered in the email field to check if the data is in a valid format for an email. for example, we are seeing da…yogananda.kovvuri 41 views 5 comments 0 points Most recent by Yeung Shing Keith Receivables & Collections
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Update customer profile with SOAP API with Correct Record instead of Insert RecordSummary: Hi, When we use SOAP API (https://servername/fscmService/ReceivablesCustomerProfileService?WSDL) with operation 'updateCustomerProfile' to update customer profi… -
In Bill Management, is there a way to register external customers without providing access to Setup?We are currently implementing the Bill Management module for our client. In future, if the client needs to register additional external customers, this process would typ…Shaikh Abdul Wasay 3 views 0 comments 0 points Most recent by Shaikh Abdul Wasay Receivables & Collections
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Unable to update Customer Profile AttributeHello, We are getting error when attempting to make updates at the customer profile level. Context: We have three DFF that need to be updated : Actually only one DFF all…
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AR Recurring Billing Bulk UploadSummary: Could you please help confirm whether there’s an approach (such as FBDI or an API) to bulk upload new Recurring Billing Plans? We have 1,000+ recurring billing …
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Can we create Miscellaneous Receipts in "ReceivablesStandardReceiptImportTemplate.xlsm" FBDIAs per Doc ID 2572442.1 we cannot create Receivables Miscellaneous Receipts in ADFDI (Create receipts through spreadsheet). But Can we create Miscellaneous Receipts in F…
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Unable to “Incomplete” or Modify a Credit Memo After Apply → UnapplySummary: Hi All, Has anyone come across this situation before? Our customer wants to mark a Credit Memo as Incomplete so they can correct the accounting distribution. I’… -
Site Name is missing when trying to set Bill To site to connect with ship toSummary: Site Name is missing when trying to set Bill To site to connect with ship to. is there a plan to add it ? Content (please ensure you mask any confidential infor…
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Customer mergeThere is requirement from the user end that they need to merge the Customer Organization level & Customer Account level as there are many duplicate records created at bo…
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Merge Customers at account LevelSummary: We Where able to Merge Customer at Party level , using How To Merge Customer Data within Receivables (Doc ID 2272315.1) Now it is required to merge the same cus…Wael.Dawood-Oracle 432 views 12 comments 0 points Most recent by Nishanth B Jain Receivables & Collections -
Base tables for Customer MasterHi all Is there any place/link where all base tables of customer master are available. Please share the list if anyone has prepared it earlier. Regards DeepakDeepak Singal 1 view 1 comment 0 points Most recent by Alvaro Solis-Oracle Receivables & Collections
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Manage Customers – “Contains” search not returning results (Organization Name)Organization Name (Required - If you are an Oracle Partner, please provide the organization you are logging the idea on behalf of): TTI Description (Required): Manage Cu…Muralidhar.Gandrakota-Oracle 93 views 6 comments 1 point Most recent by Annie Balraj Watlow Receivables & Collections