Customer
Discussion List
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Supplier contact FBDI error when First Name needs to be NullSummary: Supplier contact FBDI error when First Name needs to be made Null using #NULL Content (please ensure you mask any confidential information): Frist Name needs to…Venu Jagarlamudi 1 view 2 comments 0 points Most recent by Venu Jagarlamudi Receivables & Collections -
AutoInvoice Import interface invoice with header DFFSummary: We are using the Receivables AutoInvoice Import Interface FBDI, to import invoices to AR interface. We are trying to import the invoice header DFF but there are…
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Remove Primary Contact Flag or Delete Contact (without Sales Cloud license)Summary: Removal of duplicate Primary Contact needed Content (required): A Customer account Communications contact was flagged as Primary Contact but this setting is not…Carol Fergusson 501 views 6 comments 0 points Most recent by Carol Fergusson Receivables & Collections
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Don't see all addresses in Manage Customers SitesSummary: In Manage Customers I don't see in the Sites section all my addresses In Customers Data Management I have 4 addresses (1 BillTo, 3 ShipTo) In Manage Customers I…
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Customer contact point created through REST API, not visible in the UISummary: Customer contact point created through REST API, not visible in the UI Content (please ensure you mask any confidential information): Hi, We managed to create a… -
Intermittent issue when assigning a bank account to a supplier site with SOAP API PayerDetailServiceThis is implemented in an OIC flow that creates the bank account then assigns to a customer site. Intermittently the bank account is not assigned at the site level but t…
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Oracle Document on mapping between Customer interface tables and Base tablesHi all. Does Oracle provide mapping between Customer interface tables and Base tables. We need it for client review for an integration to create customers through an int… -
How to create a Custom AR role that only has access to Manage CustomersI'm creating a Custom Role that only has access to Manage Customers inside Accounts Receivables. The role that is needed has to only visualize the Manage Customers page …
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How to add new values to the tax registration type LOV under customer site levelSummary: We want to add new LOV to the customer - site - tax profile - tax registration - tax registration type Content (please ensure you mask any confidential informat…
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Drawbacks when we use the existing Registry ID of a CustomerSummary: We have a set of customer that we wish to load using the existing registry ID's to avoid duplicate customers. It does load successfully with new account numbers…Wilson Chelakadan 1 view 0 comments 0 points Most recent by Wilson Chelakadan Receivables & Collections -
Dunning letters on customer site levelSummary: Hi, We are setting up the dunning configuration and based on the documentation we should be able to configure the dunning letters to be sent on customer site le…Tim Jespersson-Oracle 11 views 3 comments 0 points Most recent by SauravS-Oracle Receivables & Collections
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Is it possible to import Customer Notes? (Customers created via CX Sales as Contacts)Summary: Our client wants to migrate their customer level notes from their old system into Oracle. Is this possible? Content (required): From what I can see in the front…
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Assigning collectors to customers on basis of locationsSummary: Hi all, Currently, Oracle seeded functionality for the Collections module only allows collector assignment at the Business Unit (BU) level. There does not appea…
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Issue with Searching Transactions by End-Dated Customer in AR ModuleIn the AR module, we encountered an issue regarding transactions associated with an end-dated customer: Scenario: We created a customer and associated a few transactions…Srikanth Dodla 21 views 2 comments 1 point Most recent by alexey.shtrakhov Receivables & Collections
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What is the impact of end-dating a customer account on historical data and reporting?Summary: As we have customers with multiple accounts, having those which are not active or used is becoming an issue. In test, we found that historical data for inactiva…
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Receipt Date is before the customer account establishment DateSummary: There is some scenarios where Receipt date is 15/01/2025 and the customer account establishment date is 15/04/2025. How this is possible and while creating AR I…Shubham Sharma99 1 view 0 comments 0 points Most recent by Shubham Sharma99 Receivables & Collections
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Customer creation(for person customer type) through REST API - failing with validationsSummary: Hello, We have a use case to create a customer of person type through API in fusion receivables module. I am following this documentation(https://docs.oracle.co…
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The date range for a child record must be within the date range of its parent record. (HZ-120150)Summary: When trying to update customer site account getting below error The date range for a child record must be within the date range of its parent record. (HZ-120150…Mohamed Abdelbar 401 views 5 comments 0 points Most recent by Karunakar Tanneru-Oracle Receivables & Collections
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REST API - Not getting response payload for the customer contactI am using REST URL below; /crmRestApi/resources/11.13.18.05/hubOrganizations/1005XXX/child/ContactPoint Although it returning as a 200 OK success status, but the respon…
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Getting Error ORA-00001: unique constraint (FUSION.HZ_PARTIES_U1) violated while updating customerSummary: Hello Experts, We are facing issue while updating customers. You may replicate the same by following below steps: - 1 person can replicate the error with 2 sess…