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A Worker can press the "Done" button on a required task without completing the associated video

edited Sep 4, 2023 7:32PM in Journeys 3 comments

Content

Hi experts,

We are currently exploring Journeys and have a requirement that a required task is to watch a video we have hosted on YouTube.

The employee is able to view the video but we have found that even though we have set the task to required, they can just press "Done" without actually watching the video.

Surely it should only allow Done to appear once the video has finished?

Is there a setting that controls this? Any help gratefully received as this could be a showstopper for us using Journeys.

Kind regards

Ian

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