No option to override the template notification cause "Allocate Checklist Template" list is blank — Cloud Customer Connect
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No option to override the template notification cause "Allocate Checklist Template" list is blank

edited Sep 4, 2023 7:12PM in Journeys 3 comments

Summary:

  1. From 21C there is an option given to override the notification template.
  2. In Message tab option can be choosen
  3. To assign the custom template to the Journey/Checklist notification there is provision given in message tab

Expected Behavior: "Allocate Checklist Template" option do not allow to select the custom or seeded template

Content (required):


Version (include the version you are using, if applicable):

R13-21C

Code Snippet (add any code snippets that support your topic, if applicable):

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