Difference between Onboarding Journey and Onboarding Process? — Cloud Customer Connect
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Difference between Onboarding Journey and Onboarding Process?

edited Sep 14, 2023 3:28AM in Journeys 3 comments

Summary:

Oracle provides multiple versions of Onboarding Journey templates. I was wondering what is the difference between Journey and Process? For example, "Oracle - Onboarding Journey - First Day" versus "Oracle - Onboarding Process - First Day".

Content (required):

I saw the Onboarding Journey has more tasks provided in its template than Onboarding Process. Is there also a difference in both templates' business need?

Version (include the version you are using, if applicable):

21D

Code Snippet (add any code snippets that support your topic, if applicable):

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