New Line Manager as Task Performer for Transfer Journey — Cloud Customer Connect
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New Line Manager as Task Performer for Transfer Journey

edited Dec 18, 2023 2:04PM in Journeys 1 comment

Summary:

How can we control the task performer to be the New Line Manager for a Transfer action?

Content (required):

Created a Journey to be assigned to the action of Transfer.

There are several tasks we want to assign to the New Line Manager. (for the new position this person is transferring to)

When we select the task performer to be "Line Manager", it assigns all tasks to their Current Line Manager, not for the new position they are transferring to.

Version (include the version you are using, if applicable):

22B

Code Snippet (add any code snippets that support your topic, if applicable):

Tagged:

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