Triggering Tasks in a Journey based on action reason — Cloud Customer Connect
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Triggering Tasks in a Journey based on action reason

edited Dec 18, 2023 2:04PM in Journeys 1 comment

Summary:

Is there a way to trigger tasks based on the date of first action reason rather than the date of the previous task?

Content (required):

We're creating an induction journey for our teams and need the ability to have tasks trigger from the person's start date. EG one week from start date - task 1, one month from start date - task 2. We can only find a way to trigger task two based on the date task one was completed? Is this the correct functionality?

Version (include the version you are using, if applicable):


Code Snippet (add any code snippets that support your topic, if applicable):

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!