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Email is not sent out to pending worker

edited Dec 18, 2023 2:02PM in Journeys 6 comments

Summary: Email is not being sent out to pending worker


Content (required): I have created a pending worker journey (category Enterprise onboarding) in which I want to send out a welcome email to the pending worker's personal email address. While creating the pending worker I have captured the personal email address in the Work email field on the person screen. As soon as the pending worker record is approved then I expect the email to be sent out. But no email is getting sent. Any idea what I am doing wrong?


Version (include the version you are using, if applicable): 22B

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