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Journeys 'Contact Us' Unexpected Behavior

in Journeys 3 comments

Summary:

We have a checklist task configured with an Owner of a specific user. When a person is assigned the task, they are seeing an entire AOR under the 'Contact Us' area. We we're expecting that the owner (the specific user) would show under 'Contact Us'. What is causing the problem? 

Content (required):

See attached for a visual of the issue

Version (include the version you are using, if applicable):

23B

Code Snippet (add any code snippets that support your topic, if applicable):

Tagged:

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