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Oracle Responsys System Maintenance Calendar

edited Aug 22, 2025 9:10PM in Responsys

Upcoming Maintenance Dates

During this maintenance, your Oracle Cloud services may experience temporary disruptions as the application resets its connection to the database. Customers impacted by this maintenance will receive email notifications in advance of the maintenance window commencing and Oracle will notify you as soon as your environment becomes available after the maintenance.

Anticipated impacts during the maintenance window:

  • Temporary application disruptions as the application resets its connection to the database
  • Possible limited access to Insight’s Interactive Dashboards and campaign performance metrics (e.g. Campaign Monitor, Live Report, Reporting REST API, etc.)
  • If necessary, we will re-attempt Campaign Launches, Program processing, and Connect processing; else, after the maintenance is complete, you may be prompted to re-attempt any of these processes.
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