Responsys
Discussion List
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Advisory: Responsys 26B release - RSYS 109 – 114,117,118,120,121,123-125,128,130,132,135,136,140The Responsys 26B release will take place May 25 - 29, 2026 for PODS: 109 – 114, 117, 118, 120, 121, 123 - 125, 128, 130, 132, 135, 136, 140 As a reminder, while this r…EbbyThomas -Oracle 53 views 1 comment 0 points Most recent by Rakhishri-Oracle Responsys System Status -
How to setup a recurring connect job in Responsys to export every 4 hours onceHi There, How to setup a recurring connect job in Responsys to export every 4 hours once. Thanks Naveen -
CLV import data offlineHi, In our Responsys instance, we enabled offline purchase order ingestion for predictive CLV calculation. We tried to ingest data from the last six months through a con… -
COMPLETED : Responsys Interactive Dashboard Maintenance : 07 May 2026 POD : RSYS106,RSYS122Dear Oracle Cloud Customer, We hope this message finds you well. We will be performing urgent maintenance on the Interactive Dashboard. This maintenance impacts Responsy…Rakhishri-Oracle 28 views 1 comment 0 points Most recent by Rakhishri-Oracle Responsys System Status -
CANCELLED - Responsys Interactive Dashboard Maintenance : POD : RSYS140Dear Oracle Cloud Customer, We hope this message finds you well. We will be performing urgent maintenance on the Interactive Dashboard. This maintenance impacts Responsy… -
COMPLETED - CX Apps: Application Management Service (AMS) DB MaintenanceWe will be performing urgent maintenance on the Oracle Application Management Service (AMS) database. This maintenance impacts Responsys programs using CX Apps apps, suc…Rakhishri-Oracle 32 views 1 comment 0 points Most recent by Rakhishri-Oracle Responsys System Status -
What is the maximum record limit in a Contact List in Responsys?In Responsys, is there a cap on the number of contacts allowed in a List (Contact List table)? Not the number of Contact Lists, but the number of records in a List. Orac… -
Is the new endpoint available for users or is it just for Oracle Internal usage ?Summary: We recently discover new endpoint in API Rec Limit for Oracle Responsys. When was updated the REC LIMIT ? Are the endpoints available for us (Responsys users) ?… -
Oracle Responsys - 26B Release Overview [May 2026]Visit our Oracle Responsys Release Center for more information about Responsys related releases, Product Notices, and other important product information. Responsys 26B … -
Clarification Required Domain Ownership & DNS Control After NS Delegation for Responsys Domain BrandHi Team, We are currently in the process of configuring domain branding in Oracle Responsys, which involves updating NS (Name Server) records to delegate a subdomain to … -
GREEN/ Login Impacted / multiple PODs / RESOLVEDSummary: Users may have received 500 internal server errors while trying to log in using SSO. Start Time March 27 2026, 17:12 hrs UTC End Time March 27 2026, 20:10 hrs U… -
Advisory: Responsys 26B release - PODS: 101 - 107, 116, 119, 122, 126, 127, 129, 133, 134The Responsys 26B release will take place May 11 - 15, 2026 for PODS: 101 - 107, 116, 119, 122, 126, 127, 129, 133, 134 As a reminder, while this release does not requir…EbbyThomas -Oracle 37 views 0 comments 0 points Started by EbbyThomas -Oracle Responsys System Status -
[Responsys] Clarification on Fields for Shortlink Setup in Brand SMSSummary: Hello, In the input form Branding - SMS we have these information: a) Host name b) Error URL c) Notification email We have already setup another instance for th… -
Is our APP team can able to retrieve app channel permission status from ResponsysHi There, Is our APP team can able to retrieve the app channel permission status from Responsys as soon as the channel permission status is updated in the App channel? T… -
Request for Detailed Documentation on RCS Communication Setup, Configuration & End-to-End WorkflowSummary: We would like to request detailed guidance and documentation regarding the setup and configuration of RCS (Rich Communication Services) communications within Or… -
Responsys Join View LimitsHi, Would like to check the system’s maximum limit for the number of tables and columns that can be selected in a Join View in Responsys. Also, is there a recommended li… -
What is the logic behind the Privacy Protected Mail Client SINGTEL_CONSUMER PET tableHi There, clarification needed regarding "Privacy Protected Mail Client SINGTEL_CONSUMER" PET table 1)what is the logic behind data getting updated/inserted into the pri… -
Where can I find documentation on the Responsys Account Management API?Summary: I'm looking for documentation related to Responsys user management through one of the APIs (or alternative external user management methods). The documentation … -
Is the interactive dashboard SMS sent report track the SMS sent counts based on SMS char limit splitHi There, Regarding Interactive dashboard report for SMS campaign we have a question. There is a SMS campaign which contain total 200 char text, As per the guideline if … -
DigiCert's G1 TLS/SSL Root Certificates' InvalidationSummary: We received an email regarding the Invalidation of DigiCert G1 TLS/SSL Root Certificates: we would like to know if there are related repercussions on Sectigo ce… -
Preventing Exposure of RIID-Based Personalization When Email/SMS is ForwardedSummary: Handling forwarded Email/SMS in Responsys – preventing exposure of RIID-based personalized data on landing pages. Content (please ensure you mask any confidenti… -
block http adresseSummary: Is there a way to block a non https link in the link table ? For example, Responsys refuse to track HTTP link, Responsys will track only HTTPS links. I've a sim… -
What is the best way to delete duplicate contacts from the MPL without disrupting business?Summary: We have millions of duplicate or thin records (having null values in Email or Contact info), and I want to delete these records as we do not need them. What is … -
Can I send Customer data from Responsys to another system via API?Summary: I'd like to send Opt-Out data from Responsys to an external system so customer records match up in both systems. I figured this would be easiest via API, but I … -
Can you add more than one from (bounce) address for a brand in Responsys?I know you can have many Responsys hosted Reply-to Addresses, but with a multi-brand account, can you have more than one From (Bounce) Address per brand in Responsys? -
How to change or update the Primary key in Responsys Supplemental tableHi There, We wanted to change/Update the Primary key for the existing Supplemental table. Please help us to know how to change Primary key for the existing Supplemental … -
ORCE – Responsys Integration Not Working as ExpectedHi Team, Integration between ORCE and Responsys has been enabled, but data is not appearing in Responsys when the job runs in ORCE. What could be the possible reasons fo… -
CED Email sent table LAUNCH_ID and Launch_State table launch_ID is same?Hi There, Is CED Email sent table LAUNCH_ID and Launch_State table LAUNCH_ID is both are same or different LAUNCH_ID Thanks Naveen -
Non-members have enrolled and become members using that linkSummary: Requirement is to identify how many non-members have enrolled and become members using that link. What we actually need is to find contacts who previously didn’… -
hcmRestApi/scim/Users REST API Read Only Access User SetupHi We have a third party integration requesting to only read user account information (like Username, lastname, firstname, email, etc) from our HCM. We have found that b…