How to setup collector
Summary:
Hi Team,
we are trying to implement collections, we have gone through collections user guide where it says below
'Prior to creating a collector, the individual must be set up as an employee in Oracle Fusion Human Resources and as a resource in Oracle Fusion Customer Relationships Management (CRM) applications.'
can someone explain the sequential steps meet the above criteria?
set up as an employee in Oracle Fusion Human Resources - this we know, which can be done via 'Manage Users' setup
resource in Oracle Fusion Customer Relationships Management (CRM) applications - how exactly we do it? looking for sequential steps, which resource role is required