Collector
Discussion List
-
Dunning Letter and collectionSummary: Hi Team, Our client requires the ability to send dunning letters; however, the Advanced Collections module is outside the scope of our implementation. Could you…Christina Poules-Oracle 3 views 0 comments 0 points Started by Christina Poules-Oracle Receivables & Collections -
Credit to Cash AI Agents and Agentic ApplicationsSummary: Follow discussions, post questions, hear latest information around Credit to Cash AI Agents and Agentic Apps in the following dedicated forums https://community…
-
Unable to disable a collector when there are no assignmentsSummary: We are facing an issue wherein a particular collector cannot be disabled. There are no customers assigned to this collector and this collector is also not part …
-
Validate Customer Dunning Setup Report doesn't produce resultsValidate Customer Dunning Setup Report doesn't retrieve any data. Could you please let us know, what are the pre-requisites or setup needed for this Report, to produce a…
-
Billing Plan ARSummary: Content (please ensure you mask any confidential information): Hi All When we have two separate recurring billing plans for the same customer, with different pl…
-
Garage Customer Dunning – Collection Strategy and Transaction Date ExclusionSummary: Hi Team, We need some guidance on the dunning requirement for Garage Customers. Currently, Garage Customers are identified by the Customer Profile Class, which …
-
Customer Site Numbering to be made manualSummary: I have set this profile option HZ_GENERATE_PARTY_SITE_NUMB to "Auto numbering, update allowed", but yet the system doesn't allow me to override the automaticall…
-
Customer Transactions are not updating with status as "Deliquent"Summary: Hi Experts, Customer Transactions are not updating with status as "Delinquent" I submitted the "Collections Delinquency Management". The program ended with warn…Balakrishna Sivappagari 226 views 4 comments 0 points Most recent by ElmaSk-Oracle Receivables & Collections
-
Oracle's Collectors Workspace Agentic ApplicationSummary: Oracle's Collectors Workspace Agentic Application Content (please ensure you mask any confidential information): we're looking to understand: Core capabilities …
-
Updated Collector Info not flowing to and fro Collection WorkbenchSummary: Updated Collector Info at Customer Account level is not flowing to Collection Workbench. We did reassignment of collector in "Manage Resource" screen, which is …Angshuman Tripathi 25 views 2 comments 0 points Most recent by Priyanka1031 Receivables & Collections -
How to create collector GroupSummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…Rambabu Siripurapu 36 views 1 comment 0 points Most recent by Priyanka Ravikumar Receivables & Collections
-
Clarification required on continuation of dunning letters when no further levels are configuredSummary: Hi Team, We are currently using Aged Dunning in Oracle Fusion Receivables and would like clarification on the following behaviour: Is it expected behaviour that… -
External agency in collectionScenario We are using Advanced Collections for handling in-house collection activities. If the internal team is unable to recover dues within a defined timeframe, the re…Jayshree Chavan 4 views 2 comments 0 points Most recent by Jayshree Chavan Receivables & Collections -
No collector is showing in LOV while reassigning collector in Manage ResourcesProblem: There are several BU and each BU has been setup with BU-specific collector set (Reference Data Set) under task- Manage Business Unit Set Assignment. Due to this…CA Nirmal Choudhary 11 views 1 comment 0 points Most recent by CA Nirmal Choudhary Receivables & Collections -
how can we update credit analyst name for many customers at once via any FBDI or Any Rest APISummary: how can we update credit analyst name for many customers at once via any FBDI or Any Rest API Content (please ensure you mask any confidential information): Ver… -
Is it possible to auto release the dispute on the invoice once the invoice is paid?Summary: Is it possible to auto release the dispute on the invoice once the invoice is paid? If not, is there a way we can enable the notification for the collector to n…
-
what is the impact of changing collector name in fusionSummary: what is the impact of changing collector name in fusion Content (please ensure you mask any confidential information): Version (include the version you are usin… -
Unable to add the Payment Term field as a column in the Advanced Collections moduleWhen attempting to add the Payment Term / Net Terms field as a column in the Advanced Collections dashboard, we are not able to do so. The Payment Term / Net Terms attri…Enrique Aguilar Puga 17 views 0 comments 1 point Started by Enrique Aguilar Puga Receivables & Collections
-
Dispute in Advance Collection Module - Trigger workbench notificationProcess - Collectors raise dispute from their advance collection dashboard and gets notified in workbench. Dispute goes for approval. Once dispute is resolved, collector… -
Third party collections processSummary: Scenario: We are using advance collection for doing inhouse collection. In case team is not able to collect in specific duration - requirement is to transfer co…Pavan kumar yerram 123 views 3 comments 0 points Most recent by Jayshree Chavan Receivables & Collections
-
How to revert the collector reassignment?Hi Team, Business user while trying to reassign a collector from "Manage resources" changed it to an incorrect collector. As a result, the collector assigned to customer…Akash Verma 13 views 4 comments 0 points Most recent by Rasheed - Fusion Support Engineer-Oracle Receivables & Collections