Collector
Discussion List
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Newly created deliquent customers not showing in the Collections WorkbenchSummary: Hi Experts, I created new customer and created few overdue invoices in AR. Assigned the customer with the newly created collector and business level as well. su…Balakrishna Sivappagari 92 views 3 comments 0 points Most recent by Yenuganti Venkat Receivables & Collections -
Best process within collections for handling outsourcing individual invoices to 3rdpartySummary: We have a process of outsourcing individual invoices to outside collector parties. Expectation is when invoices are flagged or outsourced - they disappear from … -
N/ASummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…Jorge Collier-Oracle 1 view 0 comments 0 points Most recent by Jorge Collier-Oracle Receivables & Collections
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Collection Strategy Task - User added task stays in To be CreatedSummary: We have a requirement where the collector/user would need to skip or Cancel a scheduled Automatic task and then add a Manual user task. It is observed that once…Arun N-OC 26 views 1 comment 0 points Most recent by Mallik Durgumpudi-Oracle Receivables & Collections
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Add one note to multiple transactionsSummary: Is it possible to add one note to multiple transactions on the collection dashboard Content (please ensure you mask any confidential information): Is it possibl…
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Oracle fusion Advanced Collection Implementation/Pre ReqsSummary: Hello Team, We already have AR Module implemented in fusion, trying to gather required information to implement advanced collections module; do we have a consol…
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Advanced Collections Fusion License FunctionalitySummary Advanced Collections Fusion License FunctionalityContent Advanced Collections Fusion License Functionality quesion: Can you please provide a list of incremental …User_2025-02-11-01-16-13-559 99 views 3 comments 0 points Most recent by Rasheed - Fusion Support Engineer-Oracle Receivables & Collections -
how to could you please help us in group assignment of collectors for dunningSummary: hi we understand as a part of configuration for dunning, we have to attach profile class (collector) to customer master and attach employee record to collector …Varun Vithalani 31 views 4 comments 0 points Most recent by Takaomi_Kamakura-Oracle Receivables & Collections
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Collectors & Salespersons - will the Users mapped affects the Licensing Users count?Currently we have around hundereds of Salesperson & Collectors. While we are adding them into the Oracle Fusion, Customer wanted to know whether this will affect/exhaust… -
What are the main differences between collection agent and collection manager roles ?In the community, I noticed that the Collection Manager role grants access to the "Manager Resource" screen within the Advanced Collection module while it is prevented w…Valentin Zorelle 81 views 1 comment 0 points Most recent by Florin Enache-Oracle Receivables & Collections -
Collections Agent unable to view all collectors in collections moduleSummary: We are trying to allow our collections agents to be able to view all data in the collections module, including accounts that are assigned to other collectors. O…Gene Corrigan 100 views 12 comments 0 points Most recent by Shashi Pampati Receivables & Collections
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Strategy assignment at transaction level not assessing individual transactionsSummary: Strategy assignment at transaction level not working Content : We are migrating data from legacy system to Oracle fusion, and the client has a requirement to do…
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Collector Group - The work items should be evenly assigned b/w all members of the group?Oracle Fusion Advanced Collections - Is it possible to create a group collector that can be assigned to a customer. That group can contain multiple individual collectors… -
Can a collector tag customer as "Do not call" such that no communication is made with that customerSummary: if the collector select the customer under an option saying DNC (do not call). That particular customer should not receive any kind of communication from collec…Buddhika D 21 views 1 comment 0 points Most recent by Vitalie Rusanovschi-Oracle Receivables & Collections
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Restrict Adjustment Receivables ActivitiesOur client is asking to restrict the Receivables Activities that the Collectors can see when creating an adjustment in the Advanced Collections module. I want to make a …Guido_delaReta 11 views 1 comment 0 points Most recent by Daniel S.-Oracle Receivables & Collections
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Delinquencies total count and customer wise count mismatch in Manage Resources windowSummary: The delinquency total count and the customer-wise count for assigned customers in the Manage Resource window of the Advanced Collections module are inconsistent…Fredrick Ignatius 1 view 1 comment 0 points Most recent by Daniel S.-Oracle Receivables & Collections
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What are the standared follow up for a collector in advanced collection module?Need to know what are the options are available for a collector to followup the customer collection in advanced collection moduleFredrick Ignatius 1 view 1 comment 0 points Most recent by Daniel S.-Oracle Receivables & Collections
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Create new Collector does not allow to duplicate with same employee as EBSSummary: Create new Collector does not allow to duplicate with same employee as EBS Content (please ensure you mask any confidential information): Version (include the v…Mohamed Abdelbar 16 views 1 comment 0 points Most recent by Nimisha Sakalle-Oracle Receivables & Collections
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Approvals for Credit Memo DisputesSummary: Approvals for Credit Memo Disputes Content (please ensure you mask any confidential information): We need to define 2 Level Approval Groups, Approval rulesets f…Satish KT 71 views 5 comments 0 points Most recent by sreecharan.kotte-Oracle Receivables & Collections
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Order by customer in the collection work areaSummary: In the collection area ( OAC) how to do customization in the 1st page for ordering for the customer. 1. Is it possible to remove current bucket from the page ? …
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the attachment to be mandatory field in credit memo invoice typeDear all, Kindly I want to ask about the feasibility of this task about making the attachment mandatory in AR transactions when the type is Credit Memo (Hint: via the Sa…Anthony Sleiman 41 views 1 comment 1 point Most recent by Florin Enache-Oracle Receivables & Collections
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No collectors display in the Manage resources workspace in collectionsSummary: There are no collectors displayed when I open the Collections icon in Oracle cloud and click on manage resources. I have run all the various jobs in order as de…