Allocate Journeys Through a Schedule Process — Cloud Customer Connect
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Allocate Journeys Through a Schedule Process

in Journeys 3 comments

Summary: Customer has a requirement to trigger a journey to the entire population not based on the actions or events


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How we can schedule a journey allocation to the entire workforce? Because customer wants to trigger a journey in June and December (twice a year) not based on the system actions or events in the checklist template. Allocation of the journey is par with the performance evaluation cycle and its a management decision when to trigger this journey. Can we achieve this through Allocate Scheduled Journeys?

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