E-Signature not showing on document

Summary:

Employee is able to sign name, but signature does not show in document.

Content (please ensure you mask any confidential information):

Attached is our task set-up as well as a screenshot of the task showing how the employee is able to sign, but then the signature is not showing on the document. We have confirmed that the PDF in Document Records also does not include the signature.

Additionally, "Email" is still showing on the document. How do we remove that?

Version (include the version you are using, if applicable):

Code Snippet (add any code snippets that support your topic, if applicable):