Duplicate resolution request leaves the victim OSR status remains Active. Needs to be inactive. — Cloud Customer Connect
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Duplicate resolution request leaves the victim OSR status remains Active. Needs to be inactive.

in Sales 6 comments

Summary:

When a duplicate resolution request is processed, the victim OSR status remains Active. Can we have the process Inactivate the victim OSR during the request?

Version (include the version you are using, if applicable):

Sales Cloud 24B

Tagged:

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