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Notify an employee that a task has been reassigned

edited Aug 28, 2024 3:53PM in Journeys 1 comment

Summary:


Content (please ensure you mask any confidential information):

Hi community,

I reassigned a task from a previous manager to a new manager, the task has been assigned correctly but no notification arrived to the new manager. How can I trigger the notification to the new manager?

I have flagged the "When task is assigned or reassigned" but it did not work.

Thank you,

Cloe

Version (include the version you are using, if applicable):

24B

Code Snippet (add any code snippets that support your topic, if applicable):

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